Released: June 24, 2012
Three months in customer service limbo
Source: David Segal, The New York Times
I’ve been trying to get my Hewlett-Packard Envy laptop repaired for more than three months. Without exaggerating I can tell you that this has been the most frustrating customer-service failure I’ve ever experienced. And I’ve been around a while.Read Full Article: Three months in customer service limbo