Your student loan servicer will call you back in a year. Sorry.

Source: Ron Lieber, N.Y.Times (Paid Registration)

The emails started arriving in my inbox from borrowers in the federal Public Service Loan Forgiveness program in late February. Their states of residence — Tennessee, California, Michigan — were all different. So were their jobs — teacher, doctor, member of the military.

But their stories were the same. FedLoan, the servicer the federal government employs to administer the program, had undercounted the payments they had made, sometimes by years. And when they called to request a review, FedLoan told them that it would take a year to sort it all out.

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