02/02/2011 | 2010-2011 Credit Card Survey
Consumer Action's 2010-2011 Credit Card Survey contains information on credit card rates, fees, terms and industry practices for 41 cards from 20 issuers.
English Library: Surveys
All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.
08/13/2009 | Consumer Action releases 2009 Credit Card Survey
Consumer Action today releases its 2009 Credit Card Survey, which details information on credit card rates, fees, terms and industry practices for 39 cards from 22 issuers.
08/12/2009 | 2009 Credit Card Survey
Consumer Action's 2009 Credit Card Survey contains information on credit card rates, fees, terms and industry practices for 39 cards from 22 issuers.
07/23/2008 | Consumer Action releases 2008 Credit Card Survey
Consumer Action today releases its 2008 Credit Card Survey, which details key industry practices, including many new traps that result in sharply higher interest rates for consumers.
07/22/2008 | 2008 Credit Card Survey
Consumer Action's 2008 Credit Card Survey examines 41 cards from 22 financial institutions, including the top 10 U.S. credit card issuers, six low-rate issuers and six large credit unions.
05/23/2007 | 2007 Credit Card Survey
Consumer Action's 2007 Credit Card Survey was conducted between Oct. 9, 2006 and March 2, 2007. Consumer Action examined 83 cards from 20 banks, including the top 10 U.S. credit card issuers. In our new report we detail our findings on change of terms provisions, penalty rate policies, balance transfer costs and offers, fees to pay by phone and to make last-minute payments online, cash advance costs, residual interest and two-cycle billing, minimum ages for authorized users, rewards cards, arbitration clauses and minimum payment formulas.
12/12/2005 | Prepaid Wireless Survey (Fall 2005)
Prepaid Wireless Survey: Consumer Action looks at prepaid wireless plans offered by 12 companies and finds that prepaid wireless is a viable option to postpaid plans in terms of price and services. This issue also contains a report on Consumer Action's annual fundraiser.
02/01/2005 | 2005 Interstate Telephone Rates Survey
Consumer Action's new survey of residential phone rates compares 46 long distance domestic calling plans from 22 companies and international calling plans from eight carriers. The study finds new miscellaneous charges, including many non-government-mandated regulatory assessment fees, and steep hikes in the cost of directory assistance, collect calls and calling card calls. The survey includes detailed charts on calling plans, basic rates, directory assistance charges and nationwide cell phone plans with anytime minutes.
03/21/2004 | 2004 Credit Card Survey
Consumer Action examined 140 cards from 45 issuers for its 2004 Credit Card Survey and documented increased penalty fees and rates, "zero interest" introductory offers, cash advance rates, currency conversion fees and rewards cards, among other details of interest to cardholders.
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