All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.
02/02/2004 | 2004 Residential Telephone Rate Survey
Consumer Actions's annual phone survey looks at 47 state-to-state long distance calling plans and 17 local-long distance bundle plans from 22 carriers. This information can help you shop around to cut your residential phone rates.
07/01/2003 | 2003 Overdraft Protection Survey
A new Consumer Action (CA) survey of overdraft protection plans found 25 plans at 26 banks nationwide. This widely available banking option can be a cost-effective way to avoid bounced checks.
03/01/2003 | 2003 Credit Card Survey
Consumer Action surveyed 143 credit cards issued by 47 companies and found growing costs and an increase in anti-consumer practices.
12/01/2002 | 2002 Long Distance Telephone Rates Survey
Consumer Action's annual survey of long distance rates reviewed 21 carriers and 47 discount calling plans, and found a 17% increase in basic per-minute rates along with a significant jump in the cost of calling card calls and collect calls.
03/01/2002 | 2002 Credit Card Survey
Consumer Action surveyed 126 credit cards issued by 42 companies and found growing costs and an increase in anti-consumer practices.
09/01/2001 | 2001 Long Distance Telephone Rates Survey
Consumer Action's annual survey of long distance rates reviewed 19 carriers and 44 discount calling plans, and found a 13% increase in basic per-minute rates along with new and sometimes significantly higher charges, surcharges, and fees.
04/01/2001 | 2001 Credit Card Survey
Consumer Action surveyed 109 credit cards issued by 45 companies and found growing costs and an increase in anti-consumer practices.
09/01/2000 | 2000 Long Distance Rates Survey
Consumer Action's 2000 Long Distance Rates Survey spotlights enormous long distance price increases in the past 10 years for Big Three (AT&T, MCI-WorldCom, and Sprint) customers who don't use a calling plan.
05/18/2000 | 2000 Online Banking Survey
In its new Online Banking Survey, Consumer Action discovered that many virtual banks can save you money in fees and give you much better interest rates, not only on savings accounts, but on checking and money market accounts and certificates of deposit (CDs).
03/01/2000 | 1999 - 2000 Credit Card Survey
In this issue, you'll find CA's annual pricing survey of 105 credit cards from 63 banks, as well as the 10 lowest rate cards CA found. Also, there are stories on getting information from help lines and card issuers' web sites.
