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Friday, June 15, 2018

Is there malware in your wireless router?
Is there malware in your wireless router?

SCAM GRAM: June 2018: The FBI warned Americans that Russian hackers had infiltrated their home and office routers with a sophisticated type of malware (malicious software) called VPNFilter.

 

Thursday, June 07, 2018

Using social media to address consumer complaints
Using social media to address consumer complaints

Consumer Action’s hotline counselors often recommend using social media channels to bring attention to complaints—especially when a consumer hasn’t had any success with the company’s customer service representatives. The opportunity to shame a business publicly has grown in the age of the internet. We’ve found that using Twitter and Facebook often works to get companies’ attention.

 

Wednesday, May 16, 2018

SCAM GRAM: Know the real thing when you see it
SCAM GRAM: Know the real thing when you see it

SCAM GRAM is a monthly newsletter. This is the May 15, 2018 issue.

 

Thursday, April 19, 2018

SCAM GRAM: Avoid medical quackery and dubious claims
SCAM GRAM: Avoid medical quackery and dubious claims

Read our April 2018 SCAM GRAM e-newsletter.

 

Wednesday, April 04, 2018

Our online Consumer Services Guide updated for 2018
Our online Consumer Services Guide updated for 2018

Visitors to ConsumerServicesGuide.org can easily find the appropriate resources for the issue they need to resolve. A search for an organization name, state and/or keywords will offer matching results. Or, users can browse the database alphabetically, by category, by location or by date (resulting in a list with newest resources at the top). The 44 categories in the directory range from “Attorneys General” to “Workplace Issues.”

 

Thursday, March 15, 2018

It’s tax time—and unfortunately time for an uptick in tax scams!
It’s tax time—and unfortunately time for an uptick in tax scams!

“This is taxing” is the lead theme of our March 2018 SCAM GRAM newsletter. Read it free and pass it along to a friend.

 

Friday, February 16, 2018

SCAM GRAM: From beyond the grave
SCAM GRAM: From beyond the grave

SCAM GRAM is Consumer Action’s monthly e-newsletter alerting you to the dirtiest players in the world of tech fraud, credit card scams, ID theft and general con-artistry. Don’t be fooled by liars, cheats and crooks—wise up with SCAM GRAM!

 

Tuesday, February 06, 2018

If you wired money to a scammer, read this! (Deadline extended.)
If you wired money to a scammer, read this! (Deadline extended.)

You’ve probably heard that if you wire money to a scammer, it’s gone forever. Well, here is an exception. Did you lose money to a scammer who had you pay using Western Union between Jan. 1, 2004 and Jan. 19, 2017? If so, you can ask for your money back. You have until May 31, 2018, to file your claim.

 

Monday, January 29, 2018

A week’s worth of tips to avoid and address tax scams
A week’s worth of tips to avoid and address tax scams

earn how to reduce the chance you’ll be a victim and find out what to do if you are during Tax Identity Theft Awareness Week, January 29-February 2, 2018. The FTC and its partners are hosting a series of free webinars and Twitter chats.

 

Thursday, December 28, 2017

Repaying your student loans? Read this.
Repaying your student loans? Read this.

This issue of Consumer Action News puts into plain English the array of complex repayment possibilities for federal and private student loan borrowers. Federal loan borrowers have programs (PAYE, REPAYE, IBR, etc.) based on income, loan type and loan date. However, the options for those with private student loan debt are far more limited than for those with federal loan obligations.

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