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Thursday, November 16, 2017

If you wired money to a scammer, read this!
If you wired money to a scammer, read this!

You’ve probably heard that if you wire money to a scammer, it’s gone forever. Well, here is an exception. Did you lose money to a scammer who had you pay using Western Union between Jan. 1, 2004 and Jan. 19, 2017? If so, you can ask for your money back. But you only have until Feb. 12, 2018, to file your claim, so hop on it.

 

Monday, October 30, 2017

Put your credit on ice with a ‘credit freeze’
Put your credit on ice with a ‘credit freeze’

A credit file “security freeze” is a preventive tool to help you avoid identity theft and to block impostors from using your personal information to establish credit. This publication explains how to “freeze” your credit file, which prevents new credit from being established in your name until you temporarily or permanently lift the freeze.

 

Monday, October 02, 2017

Take Action: Tell Congress: Do not privatize air traffic control
Take Action: Tell Congress: Do not privatize air traffic control

The big airlines are pushing legislation (HR 2997) to remove our air traffic control system from the Federal Aviation Administration (FAA) and Congress and give it to a private non-profit corporate board that airlines could heavily influence. Consumer Action opposes air traffic control privatization.

 

Wednesday, August 23, 2017

Learn the costs, benefits and drawbacks of investing
Learn the costs, benefits and drawbacks of investing

Investing is necessary if you want to outpace inflation and achieve long-term financial goals. In the “Investment Basics” issue of Consumer Action News, we offer essential information and resources for understanding and managing the costs of investing, vetting financial advisers, avoiding common investing pitfalls and fine-tuning your investment game. We also report on the status of the fiduciary rule—increased protection for investors that is being resisted by some in the industry and government.

 

Tuesday, August 15, 2017

SCAM GRAM: Is your pharmacist ‘clawing back’ undue profits?
SCAM GRAM: Is your pharmacist ‘clawing back’ undue profits?

SCAM GRAM is Consumer Action’s monthly e-newsletter alerting you to the dirtiest players in the world of tech fraud, credit card scams, ID theft and general con-artistry. Don’t be fooled by liars, cheats and crooks—wise up with SCAM GRAM!

Pull back the curtain on prescription drug prices

A California state bill, SB 17, would require pharmaceutical companies to be upfront about their prescription drug pricing. It would require 60 days of advance notice before price hikes could take effect, and would require drug companies to provide information about the reasons for the increase.

Every year, Big Pharma raises prescription drug prices by about 10% per year without giving the public any justification or advance warning. If we can help SB 17 to pass, they will have to provide both.

 

Wednesday, August 02, 2017

Hotline Chronicles: Be forewarned about ‘settlement’ investments
Hotline Chronicles: Be forewarned about ‘settlement’ investments

In a viatical settlement, an owner of the life insurance policy (the “viator”) sells the policy to a firm for cash. Those firms often sell “shares” to investors.

 

Wednesday, July 12, 2017

Tell your California state senators that your privacy is not for sale
Tell your California state senators that your privacy is not for sale

Broadband internet service providers (like AT&T, Comcast, Verizon and others) often sell information about you and your online activities without your consent. A state bill (AB 375) would prevent this, but it needs your help!

Here’s the background: in 2016, the FCC passed rules that safeguarded your information from being sold by your internet provider without your consent. But the new Congress, in one of its many pro-corporate, anti-consumer moves, repealed the FCC rules in a way that prevents the FCC from ever writing a similar regulation in the future. So it’s up to the states to restore what Congress has taken away from us, and it’s up to us to get our state officials to vote for legislation (AB 375) that would bring these protections back.

 

Tuesday, June 27, 2017

Don’t get angry, get our free ‘How to Complain’ guide!
Don’t get angry, get our free ‘How to Complain’ guide!

Consumer Action has updated its perennial favorite guide, How to Complain. The free and comprehensive booklet is designed to help you complain effectively and get results. How to Complain includes advice on how to approach businesses with a complaint; escalating a complaint through customer service or a company’s executive offices; writing emails and letters about your complaint; and documenting your complaint.

 

Monday, June 19, 2017

You MUST be given a copy of your prescription without asking
You MUST be given a copy of your prescription without asking

It has been 13 years since President George W. Bush signed the Fairness for Contact Lens Consumers Act into law, requiring optometrists to provide prescriptions to patients so they can shop around for better prices. Yet, a new Consumer Action survey finds that close to one-third of consumers are still not being given their prescriptions following eye exams. This anti-consumer and illegal practice has to stop!

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