This education and training module provides informative publications for consumers and small businesses, and training materials for community educators, on the Telephone Consumer Protection Act and other privacy protection and privacy rights topics.
The Telephone Consumer Protection Act: Your rights against unwanted calls and texts
This publication, intended for consumers, explains what types of communications the federal Telephone Consumer Protection Act (TCPA) regulates and how the law protects consumers’ telephone privacy from telemarketers and debt collectors. It also covers how consumers can exercise their rights under the law, and offers tips to help reduce the number of unwanted calls and texts.
True/False Questions About the Telephone Consumer Protection Act
This downloadable True/False quiz can be used by community educators to engage participants and assess learning post-presentation.
The Telephone Consumer Protection Act: Your rights against unwanted calls and texts - PowerPoint Slides
This downloadable PowerPoint presentation is for use by community educators to teach groups of consumers about their rights under the Telephone Consumer Protection Act.
TCPA for Small Businesses: What you should know - PowerPoint Slides
This downloadable PowerPoint presentation is for use by community educators to teach groups of small business owners, employees, and organizations that serve small businesses about the types of telephone communications (calls, texts and faxes) businesses can and can’t engage in under the Telephone Consumer Protection Act and how they can avoid costly TCPA violations.
Information for consumers impacted by the pandemic
In light of the recent coronavirus outbreak, public and private resources are becoming available to help deal with lost wages, illness and school closures.
