Press Releases

2020

September

• Sep 24, 2020  2020 Consumer Excellence Awards recognize three healthcare-related champions
• Sep 21, 2020  Consumer Action examines ‘Health and Wealth’ at virtual convening
• Sep 01, 2020  Consumers should have the right to pay retailers with cash

August

• Aug 19, 2020  Consumer Action opposes California Proposition 24
• Aug 13, 2020  CFPB buries complaint details in its complaint database
• Aug 11, 2020  Consumer Action launches COVID-19 Educational Project

July

• Jul 14, 2020  Health and wealth: Dealing with medical debt and discovering innovative solutions
• Jul 09, 2020  How to get help with your mortgage during COVID-19
• Jul 07, 2020  Trump’s ‘Consumer’ Bureau gives predatory lenders green light to exploit consumers

June

• Jun 25, 2020  Four U.S. financial firms stand out by respecting customer communication preferences

May

• May 29, 2020  Proposed DOT rules will undermine agency’s ability to protect passengers
• May 07, 2020  Coalition formed to protect right to pay with cash
• May 05, 2020  White House must protect privacy in response to COVID-19

April

• Apr 24, 2020  Americans need stronger consumer protections during COVID-19 crisis

March

• Mar 24, 2020  Airline bailout must include strong consumer protections
• Mar 24, 2020  Consumer Action survey found most respondents are saving for retirement
• Mar 19, 2020  Consumer groups call for consumer protections in airline bailouts
• Mar 10, 2020  Consumer groups call for revived inquiry into airline pricing disclosure practices

January

• Jan 14, 2020  Popular dating, health apps violate consumers’ privacy

2019

December

• Dec 19, 2019  Class actions: A vital consumer tool not fully understood by those who stand to benefit
• Dec 09, 2019  Consumer Action receives support from Wells Fargo
• Dec 05, 2019  Bipartisan bill aims to reinstate mailed Social Security earnings statements

November

• Nov 21, 2019  Grading digital privacy proposals in Congress
• Nov 19, 2019  Latest STELAR renewal bill could disadvantage satellite TV customers
• Nov 08, 2019  Consumers are empowered by FCC’s retransmission consent decision

October

• Oct 09, 2019  Consumer Action takes a look at the crisis in drug prices
• Oct 02, 2019  Consumer Action receives support from JPMorgan Chase

September

• Sep 30, 2019  California funeral homes use loophole to hide prices
• Sep 20, 2019  House approves bill to allow you to sue companies
• Sep 18, 2019  CFPB’s public complaint database survives political attacks
• Sep 05, 2019  Consumer Action joins grassroots push to ban law enforcement use of facial recognition

August

• Aug 09, 2019  FHFA decision harms limited English consumers, advocates warn

July

• Jul 23, 2019  Consumer poll finds Americans incorrectly believe plastic is most recyclable material
• Jul 12, 2019  D.C. stands up for consumers in deceptive hotel pricing scheme

May

• May 30, 2019  Consumer Action survey finds respondents want location data used only for the purpose for which it’s collected

March

• Mar 07, 2019  CFPB must live up to its name
• Mar 05, 2019  Consumer Action supports a financial transaction tax

February

• Feb 06, 2019  CFPB throws borrowers to the sharks

January

• Jan 17, 2019  Consumer Action joins coalition pushing back at drug patent abuse
• Jan 17, 2019  Consumer groups urge action on bill to stop “spoofed” robocalls
• Jan 15, 2019  Consumers prefer a paper trail

2018

December

• Dec 06, 2018  New director of Consumer Financial Protection Bureau is shockingly unqualified in consumer protection
• Dec 03, 2018  Paper or digital? Consumer Action joins new campaign to protect consumers’ right to choose

November

• Nov 13, 2018  34 civil rights, consumer and privacy groups release privacy principles

October

• Oct 16, 2018  Consumer groups applaud expanded resources for LEP borrowers
• Oct 02, 2018  Consumer Action explores frustrating travel fees and passenger rights

September

• Sep 12, 2018  Privatized air traffic control systems exhibit pain points

August

• Aug 15, 2018  Consumer Action adds ‘Ocular Innovation’ video to its Vision Action Center
• Aug 10, 2018  DeVos’ latest regulation rollback a blank check to scam schools written by taxpayers
• Aug 09, 2018  SEC faces lawsuit over forcing e-delivery of shareholder reports

July

• Jul 26, 2018  Consumer Action condemns the Education Department’s borrower defense rule
• Jul 16, 2018  Protect the CFPB’s critical complaint process

June

• Jun 25, 2018  Threats to privatize the U.S. Postal Service jeopardize universal access
• Jun 07, 2018  SEC ignores investor sentiment about mutual fund disclosure delivery
• Jun 04, 2018  Groups tell temporary CFPB director: Hands off the public database!

May

• May 24, 2018  If companies can protect user data in Europe, they can protect it everywhere
• May 09, 2018  Mick Mulvaney turns his back on student borrowers, closes Office of Students and Young Consumers
• May 08, 2018  New Vision Action Center educates consumers on their rights

April

• Apr 30, 2018  Consumer groups stand up to threats to take complaint database dark

March

• Mar 29, 2018  CFP Board puts investors first in its new standards
• Mar 27, 2018  California eye doctors keeping patients in the dark
• Mar 01, 2018  New coalition advocates for access to online vision care

February

• Feb 27, 2018  Data insecurity and data protection
• Feb 06, 2018  Consumer advocates argue for a strong, independent CFPB
• Feb 01, 2018  Transfer of CFPB consumer complaints unit offers no clear benefit

January

• Jan 31, 2018  Consumers win appeal for CFPB independence

2017

December

• Dec 19, 2017  Options for affordable federal student loan repayment are shrinking
• Dec 18, 2017  Groups demand action on toys that spy on children
• Dec 08, 2017  Consumer advocates file in support of acting CFPB director
• Dec 01, 2017  Attack on consumers continues as Congress targets payday rule

November

• Nov 14, 2017  Groups fight FCC Chair’s plan to ‘effectively destroy’ low-income LIfeline

October

• Oct 30, 2017  Groups support model state broadband privacy legislation
• Oct 25, 2017  Congress repeals rule to protect consumer rights to class action
• Oct 06, 2017  Consumer advocates launch ad opposing air traffic control privatization
• Oct 05, 2017  New national rule promises to rein in payday lenders

August

• Aug 22, 2017  Consumer Action guides consumers to avoid investing costs, pitfalls

July

• Jul 25, 2017  Consumer Action condemns the House’s vote to repeal class actions
• Jul 20, 2017  Consumer Action opposes Congress’s attack on class actions
• Jul 18, 2017  Webinar offers advice about responding to debt collection calls
• Jul 10, 2017  Consumer Action applauds new arbitration rule

June

• Jun 29, 2017  Consumer Action responds to today’s GAO report on Lifeline
• Jun 09, 2017  A new era of retirement investment advice you can trust!

May

• May 31, 2017  Poll highlights attitudes about data usage for financial inclusion
• May 24, 2017  To do its job protecting consumers, CFPB must be independent and free from political influence

March

• Mar 23, 2017  Alas, Senate votes to slam broadband privacy rules
• Mar 08, 2017  Consumer protections at risk

February

• Feb 27, 2017  Activist event targets Wells Fargo’s arbitration clause
• Feb 07, 2017  Congressional attack on prepaid card protections
• Feb 07, 2017  Helping Spanish speakers field debt collection calls
• Feb 03, 2017  New regime plans to ‘trump’ consumer protections
• Feb 01, 2017  Free guides help online shoppers deal with post-holiday returns and order issues

January

• Jan 30, 2017  Consumer Action strongly supports updates to Federal Trade Commission’s Contact Lens Rule
• Jan 10, 2017  Filling the financial information gap in limited English communities

2016

November

• Nov 15, 2016  Consumer Action applauds proposed changes to Contact Lens Rule
• Nov 15, 2016  ​Low-income consumers have options for affordable internet

October

• Oct 27, 2016  FCC votes to protect privacy of internet service customers
• Oct 18, 2016  Consumer Action urges SEC to mothball shareholder report plan
• Oct 06, 2016  Veterans Financial Coalition teaches groups to help vets in Texas
• Oct 06, 2016  FCC chairman updates Internet service provider privacy proposal
• Oct 01, 2016  Consumer groups support legislation to protect airline travelers

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