Publications List
Consumer Action has built a unique and extensive collection of multilingual consumer education publications. Many of them can be ordered for free in bulk by nonprofit and community-based organizations. Individual publications may also be ordered online. Read How To Order Publications to learn more.
Consumer Rights
- An Employee’s Guide to Payroll Cards
- An Employee’s Guide to Payroll Cards (Chinese)
- An Employee’s Guide to Payroll Cards (Spanish)
- California’s Lemon Law: Protection for new and used car buyers
- California’s Lemon Law (Chinese): Protection for new and used car buyers
- California’s Lemon Law (Korean)
- California’s Lemon Law (Spanish): Protección para compradores de autos nuevos y usados
- California’s Lemon Law (Vietnamese)
- Credit card checkout fees: Consumer rights and retailer responsibilities
- Economic Survival Guide for Servicemembers and Veterans
- Economic Survival Guide for Servicemembers and Veterans - PowerPoint Training Slides
- Economic Survival Guide for Servicemembers and Veterans - Seminar Lesson Plan and Class Activities
- Fair housing rights for those affected by the pandemic: Coping with COVID-19
- Fair housing rights for those affected by the pandemic (Chinese): 應對COVID-19（新冠肺炎）
- Fair housing rights for those affected by the pandemic (Korean): COVID-19에 대한 대응
- Fair housing rights for those affected by the pandemic (Spanish): Cómo hacerle frente al COVID-19
- Fair housing rights for those affected by the pandemic (Vietnamese): Đối phó với COVID-19
- Finding the Right Vocational, Technical or Trade School - Backgrounder: Q&A backgrounder guide
- How to Complain
- How to Complain (Chinese)
- How to Complain (Spanish)
- Paying with Plastic: A Consumer Action introduction to payment cards
- Personal Bankruptcy: Your financial fresh start
- Personal Bankruptcy: Your financial fresh start (Chinese)
- Personal bankruptcy: Your financial fresh start (Korean)
- Personal Bankruptcy: Your financial fresh start (Spanish)
- Personal bankruptcy: Your financial fresh start (Vietnamese)
- Q&A about Protecting Your Finances for Servicemembers and Vets
- Questions and Answers about Savvy Online Shopping and Dispute Resolution
- Savvy Online Shopping - PowerPoint Slides
- Savvy Online Shopping - Seminar Lesson Plan and Class Activities
- Savvy Online Shopping: How to resolve a dispute
- Savvy Online Shopping: How to resolve a dispute (Spanish)
- Savvy Online Shopping: Tips for trouble-free transactions
- Savvy Online Shopping: Tips for trouble-free transactions (Spanish)
- The Contact Lens Rule and the Eyeglass Rule: Consumers have important vision care rights
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