Publications List
Consumer Action has built an extensive, one-of-a-kind collection of consumer education publications—all available in English, and many available in Spanish, Chinese, Spanish, Vietnamese and Korean as well. In addition to being available, at no charge, to individual consumers, our materials are free to government agencies, nonprofits and other community-based organizations who wish to distribute them for educational purposes. The downloadable PDF file on the publication webpage makes it easy to instantly produce a professional-looking brochure using an office printer.
Consumer Rights
- An Employee’s Guide to Payroll Cards
- An Employee’s Guide to Payroll Cards (Chinese)
- An Employee’s Guide to Payroll Cards (Spanish)
- California’s Lemon Law: Protection for new and used car buyers
- California’s Lemon Law (Chinese): Protection for new and used car buyers
- California’s Lemon Law (Korean)
- California’s Lemon Law (Spanish): Protección para compradores de autos nuevos y usados
- California’s Lemon Law (Vietnamese)
- Credit card checkout fees: Consumer rights and retailer responsibilities
- Economic Survival Guide for Servicemembers and Veterans
- Economic Survival Guide for Servicemembers and Veterans - PowerPoint Training Slides
- Economic Survival Guide for Servicemembers and Veterans - Seminar Lesson Plan and Class Activities
- Fair housing rights for those affected by the pandemic: Coping with COVID-19
- Fair housing rights for those affected by the pandemic (Chinese): 應對COVID-19（新冠肺炎）
- Fair housing rights for those affected by the pandemic (Korean): COVID-19에 대한 대응
- Fair housing rights for those affected by the pandemic (Spanish): Cómo hacerle frente al COVID-19
- Fair housing rights for those affected by the pandemic (Vietnamese): Đối phó với COVID-19
- Finding the Right Vocational, Technical or Trade School - Backgrounder: Q&A backgrounder guide
- How to Complain
- How to Complain (Chinese)
- How to Complain (Spanish)
- Paying with Plastic: A Consumer Action introduction to payment cards
- Personal Bankruptcy: Your financial fresh start
- Personal Bankruptcy: Your financial fresh start (Chinese)
- Personal bankruptcy: Your financial fresh start (Korean)
- Personal Bankruptcy: Your financial fresh start (Spanish)
- Personal bankruptcy: Your financial fresh start (Vietnamese)
- Q&A about Protecting Your Finances for Servicemembers and Vets
- Questions and Answers about Savvy Online Shopping and Dispute Resolution
- Savvy Online Shopping - PowerPoint Slides
- Savvy Online Shopping - Seminar Lesson Plan and Class Activities
- Savvy Online Shopping: How to resolve a dispute
- Savvy Online Shopping: How to resolve a dispute (Spanish)
- Savvy Online Shopping: Tips for trouble-free transactions
- Savvy Online Shopping: Tips for trouble-free transactions (Spanish)
- Smartphone warranties: Understanding and exercising your rights
- The Contact Lens Rule and the Eyeglass Rule: Consumers have important vision care rights
- The Contact Lens Rule and the Eyeglass Rule (Chinese): 消費者擁有重要的視力保健權
- The Contact Lens Rule and the Eyeglass Rule (Spanish): Importantes derechos del consumidor sobre el cuidado de la visión
- What to know about smartphone warranties
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