consumeraction

Updated: April 2017

Contact Us

Consumer Action has three offices—in San Francisco, Los Angeles and Washington, DC. See contact information below. Members of the media, click here.

The DC office does not handle consumer complaints. We are happy to help with your complaint if you call (415) 777-9635 and leave a message. We ask that you leave a detailed message so that we can research your problem according to the laws of the state you live in. You may also submit your complaint online.

If you wish to order a publication, please read our How to Order Publications article.

Send Email

We would be glad to help you with any concern, however we ask that you write to only one of our email addresses about your issue. For instance, if you want to comment on our web site or materials, you can email the Editor. If you would like to know about our trainings, contact our Outreach Department. If you find broken links or web pages that don't load or display properly, email our Webmaster. If you would like general information about Consumer Action, email our Info mailbox.

• Email Complaint Hotline
• Email Editor
• Email Info at Consumer Action
• Email Outreach at Consumer Action
• Email Webmaster

Telephone

San Francisco Office

• Consumer Complaint Hotline: (415) 777-9635
• Business: (415) 777-9648
• Facsimile: (415) 777-5267

Outreach and Training Direct Line:

• Audrey Perrott, Associate Director: Tel (209) 451-0965 • Fax (510) 952-8285

Los Angeles Office

• Business: (213) 624-4631
• Facsimile: (213) 624-0574

Washington DC Office (National Priorities Team)

• General Business: (202) 544-3088

DC Office Direct Lines:

• Linda Sherry, Director: (202) 544-3088
• Ruth Susswein, Deputy Director: (301) 718-2511

Mailing Address

Consumer Action
1170 Market Street, Suite 500
San Francisco, CA 94102

Consumer Action (Los Angeles, CA)
11901 Santa Monica Blvd., PMB 563
Los Angeles, CA 90025

Consumer Action (Washington, DC)
P.O. Box 70037
Washington, DC 20024
For deliveries that require a street address, please call (202) 544-3088.