Postings

Stop the onslaught of annoying robocalls
Consumer Action signed on to support public testimony to the U.S. House of Representative's Subcommittee On Communications and Technology regarding potential legislative solutions to the rampant problem of illegal scam and spoofed robocalls.

Is Mercedes-Benz cheating us out of clean air?
Mercedes-Benz stands accused of installing cheat devices into its diesel vehicles to evade U.S. emissions laws at the expense of consumers and the environment. Consumer Action joined advocates in urging Congress to help hold Mercedes accountable.

Arbitration in America hurts consumers
In advance of the Senate Judiciary Committee hearing entitled “Arbitration in America,” advocates warn that arbitration is a rigged system that has left little recourse for wronged employees and consumers.

It’s time for Wall Street traders to pay their fair share
A tiny tax on financial transactions aims to raise revenue and cut down on speculative behavior in the stock market. The Wall Street Tax Act of 2019 would impose a small tax (0.1 percent, or 10¢ per $100) on securities transactions, including trades of stocks, bonds and derivatives.

Consumers need stronger credit reporting protections
Consumer Action joined over 80 advocate organizations in supporting the biggest overhaul of the consumer credit reporting industry in years. House Financial Services Committee Chairwoman Maxine Waters’ introduced the Comprehensive Consumer Credit Reporting Reform Act of 2019—legislation that aims to protect consumer data, prevent identity theft, and ensure the accuracy of consumer credit files.

Advocates tackle data-driven discrimination
Big Data has the potential to create racial and social inequalities, and make existing discrimination even worse. While civil rights protections have existed in brick-and-mortar commerce for decades, they are largely missing from the internet economy. Online services should not be permitted to use consumer data to discriminate against protected classes or deny them opportunities in commerce, housing, employment, or full participation in our democracy.

Transparency lacking in California arbitration proceedings
More than 30 national and California-based consumer, labor and civil rights organizations—including Consumer Action—wrote to California Attorney General Xavier Becerra on March 21 urging him to investigate private arbitration firms for violating state law. California requires these firms to periodically disclose basic information about claims they’ve heard so as to inform the public. The 2003 law requires that firms name the corporations and firms involved in the proceeding, the nature of the dispute, and whether the consumer or non-consumer party prevailed, among other information.

Protect employees by ending forced arbitration in the workplace
Consumer Action joined advocates in calling on the leaders of the tech industry’s biggest companies, including Apple, Google and Facebook, to remove forced arbitration provisions in employee contracts and take the first steps toward creating a harassment- and discrimination-free environment. While forced arbitration provisions are now common in many types of consumer contracts, forcing an employee into arbitration is equally harmful because of its ability to silence systemic wrongdoing in the workplace.

Do not delay or revise 2016 nursing home protections
Consumer Action joined the National Consumer Voice for Quality Long-Term Care (Consumer Voice) and many other organizations to decry revisions and delays to 2016 rules for nursing homes.

Advocates call on Congress do more for victims of Equifax breach
The Equifax data breach is prompting advocates to call on Congress for better protection of consumers' sensitive financial information. Not only should free credit freeze legislation be implemented immediately, but Congress should also resist the financial and banking industries attempts to pass legislation that preempts stronger state laws in matters that relate to consumers’ data security and privacy.

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