Postings

Facebook’s facial recognition violates consumers’ privacy
Consumer Action joined the Electronic Privacy Information Center, consumer and privacy advocates in filing a complaint with the Federal Trade Commission regarding Facebook’s use of facial recognition software. The Facebook feature identifies people uploaded in users’ photos by suggesting the names of “friends” it recognizes. This practice of scanning and collecting biometric facial matches is deceptive and ignores the explicit privacy preferences of many Facebook users.

Personal data of 50M Facebook users wrongly harvested for use in 2016 election
Consumer and privacy advocates expressed outrage at the news that Facebook shared the personal user information of 50 million with a data-mining firm that later when on to work for President Trump’s 2016 campaign. Consumer Action joined privacy and consumer advocates in a March 20 letter urging the Federal Trade Commission to investigate whether the social media giant may have violated a landmark privacy consent decree from 2011, stating that it would not change access to Facebook users’ data without users’ consent.

Bill would damage credit scores of million of consumers
Consumer Action joined the National Consumer Law Center and other organizations in opposition to HR 435—legislation that would reduce consumers’ control over their own data by preempting state and federal privacy protections, damage the credit scores of millions of consumers with a disproportionate impact on African Americans, and conflict with long-standing state utility regulatory consumer protections.

Who, or what, is spying on you at home?
Consumer Action and a coalition of leading consumer groups have asked the Consumer Product Safety Commission to recall the Google Home Mini "smart speaker." The touchpad on the Google device is permanently set to "on" so that it records all conversations without a consumer's knowledge or consent.

Advocates call on Congress do more for victims of Equifax breach
The Equifax data breach is prompting advocates to call on Congress for better protection of consumers' sensitive financial information. Not only should free credit freeze legislation be implemented immediately, but Congress should also resist the financial and banking industries attempts to pass legislation that preempts stronger state laws in matters that relate to consumers’ data security and privacy.

Enough with the sneaky and harmful policy riders
Appropriations bills continue to be misused to undermine essential consumer and environmental safeguards through poisonous policy riders. Enough is enough! Advocates are asking Congress to oppose any FY 2018 bills that contain controversial riders regarding unpopular and dangerous initiatives that would otherwise never pass on their own.

Caller ID authentication provides protection against illegal and unwanted calls
The Federal Communications Commission (FCC) acknowledges that consumers get an unacceptably high volume of calls that can annoy or defraud. One particularly disturbing category is spoofed robocalls where the caller ID is a fake, hiding the caller's true identity. Consumer advocates applaud the FCC’s rollout of proposed new rules that aim to stop spoof calls and believe implementing caller ID authentication will aid the agency's attempt to curb robocall scams.

Consumer groups call on House to oppose pyramid scheme promotion amendment
A broad coalition of consumer advocacy organizations is calling on the House of Representatives to oppose efforts to weaken the Federal Trade Commission’s ability to protect consumers from fraudulent pyramid schemes. An amendment offered by Congressman John Moolenaar (R-MI) was added to the House Financial Services and General Government Appropriations bill, which would eliminate long-standing requirements that direct selling companies establish a viable retail business instead of relying on a churning base of new recruits.

The FCC could do more to block pesky robocalls
Consumers received 2.4 billion in unwanted telemarketing and robocalls calls in 2016. It’s the biggest consumer gripe filed with the FCC, which receives 200,000 complaints annually about them. The FCC’s new rules allows providers to block calls coming from invalid numbers, unallocated numbers, and numbers whose owners have requested they be blocked. But advocates urge the FCC to do more to reduce the scam calls.

Consumer/privacy groups weigh in on 2017 privacy bills
Privacy and consumer rights groups comment on broadband and internet privacy bills recently introduced in the Senate and House.

Quick Menu

Support Consumer Action

Support Consumer
Facebook FTwitter T

Consumer Help Desk

Advocacy