Postings

Bill would damage credit scores of million of consumers
Consumer Action joined the National Consumer Law Center and other organizations in opposition to HR 435—legislation that would reduce consumers’ control over their own data by preempting state and federal privacy protections, damage the credit scores of millions of consumers with a disproportionate impact on African Americans, and conflict with long-standing state utility regulatory consumer protections.

Who, or what, is spying on you at home?
Consumer Action and a coalition of leading consumer groups have asked the Consumer Product Safety Commission to recall the Google Home Mini "smart speaker." The touchpad on the Google device is permanently set to "on" so that it records all conversations without a consumer's knowledge or consent.

Advocates call on Congress do more for victims of Equifax breach
The Equifax data breach is prompting advocates to call on Congress for better protection of consumers' sensitive financial information. Not only should free credit freeze legislation be implemented immediately, but Congress should also resist the financial and banking industries attempts to pass legislation that preempts stronger state laws in matters that relate to consumers’ data security and privacy.

Enough with the sneaky and harmful policy riders
Appropriations bills continue to be misused to undermine essential consumer and environmental safeguards through poisonous policy riders. Enough is enough! Advocates are asking Congress to oppose any FY 2018 bills that contain controversial riders regarding unpopular and dangerous initiatives that would otherwise never pass on their own.

Caller ID authentication provides protection against illegal and unwanted calls
The Federal Communications Commission (FCC) acknowledges that consumers get an unacceptably high volume of calls that can annoy or defraud. One particularly disturbing category is spoofed robocalls where the caller ID is a fake, hiding the caller's true identity. Consumer advocates applaud the FCC’s rollout of proposed new rules that aim to stop spoof calls and believe implementing caller ID authentication will aid the agency's attempt to curb robocall scams.

Consumer groups call on House to oppose pyramid scheme promotion amendment
A broad coalition of consumer advocacy organizations is calling on the House of Representatives to oppose efforts to weaken the Federal Trade Commission’s ability to protect consumers from fraudulent pyramid schemes. An amendment offered by Congressman John Moolenaar (R-MI) was added to the House Financial Services and General Government Appropriations bill, which would eliminate long-standing requirements that direct selling companies establish a viable retail business instead of relying on a churning base of new recruits.

The FCC could do more to block pesky robocalls
Consumers received 2.4 billion in unwanted telemarketing and robocalls calls in 2016. It’s the biggest consumer gripe filed with the FCC, which receives 200,000 complaints annually about them. The FCC’s new rules allows providers to block calls coming from invalid numbers, unallocated numbers, and numbers whose owners have requested they be blocked. But advocates urge the FCC to do more to reduce the scam calls.

Consumer/privacy groups weigh in on 2017 privacy bills
Privacy and consumer rights groups comment on broadband and internet privacy bills recently introduced in the Senate and House.

Unnecessary FCC rule continues to threaten consumers’ privacy
Consumer Action joined coalition advocates in urging the Federal Communications Commission to repeal a rule that requires phone companies to retain the detailed call records of their customers, saying it’s unnecessary and threatens consumer privacy. The rule, known as the data retention mandate, is unduly burdensome and ineffectual and poses a threat to American consumers’ privacy and security.

A push for regulatory leadership that is unimpeachably independent
Donald Trump ran on "draining the swamp" of corruption in Washington, DC. Yet, as president, he is working to install a revolving-door government run by representatives of the big businesses our government is supposed to be regulating. In a letter to the Democratic Senate leadership, coalition advocates remind senators that the need for public minded watchdogs has never been greater. The American people deserve voices on a diverse collection of independent agencies, including the Federal Trade Commission, Federal Communications Commission and Securities and Exchange Commission, that are independent of excessive corporate influence.

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