English Library

Most Consumer Action publications are available for download, some available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Consumer Action's Publications page.

Library of English Publications, Sorted by Date

Fair housing rights for those affected by the pandemic

Library: English | Fair housing rights for those affected by the pandemic Coping with COVID-19.

The federal Fair Housing Act protects rental housing applicants, tenants, homeowners and prospective homebuyers from various forms of discrimination. This publication explains how these same rights may protect you from discrimination related to the COVID-19 pandemic, and the steps to take if you do experience discrimination.

Category: Consumer Rights COVID-19 Pandemic Discrimination Housing Discrimination Tenant Rights on Jun 02, 2020

 
Financial health and FinTech COVID relief

Library: English | Financial health and FinTech COVID relief. The financial health and FinTech community has mobilized to offer online resources, coaching, financial support and other relief to consumers. Category: Banking Credit COVID-19 Pandemic Credit Cards Debt Collection Discrimination Housing Internet Medical/Healthcare Micro Business Mortgages Money Management Technology on Jun 01, 2020

 
‘Smart’ Homes

Library: English | ‘Smart’ Homes Data privacy and security for your connected home.

This guide will explain how smart homes work, what to be aware of when introducing smart devices into your home, what steps you can take to protect your data and your privacy, and where to learn more.

Category: Internet Privacy Rights Technology on Apr 26, 2020

 
Resources for consumers impacted by the COVID-19 outbreak

Library: English | Resources for consumers impacted by the COVID-19 outbreak.

Our staff is keeping this resource guide up to date with information about COVID-19 resources, including the federal CARES Act relief package. Bookmark this page and check back regularly.

In light of the recent coronavirus outbreak, public and private resources are becoming available to help deal with lost wages, illness and school closures.

We will continue to update this list as we learn more.

Category: Banking COVID-19 Pandemic Fraud/Scams Insurance Medical/Healthcare Mortgages Student Loans Taxes Telecom Tenant Rights on Mar 18, 2020

 
Health Insurance Evaluation

Library: English | Health Insurance Evaluation. Use this form to get feedback from participants after your health insurance presentation. Category: Insurance Medical/Healthcare on Nov 22, 2019

 
Medicare True-or-False

Library: English | Medicare True-or-False. Class exercise for “Get Covered: Choosing and using Medicare.” Category: Insurance Medical/Healthcare on Nov 21, 2019

 
Test Your Knowledge

Library: English | Test Your Knowledge.

Class exercise for “Get Covered: Navigating private and government health insurance.”

Category: Insurance Medical/Healthcare on Nov 21, 2019

 
What Would You Advise?

Library: English | What Would You Advise?.

Class exercise for “Get Covered: Understanding your employer-sponsored health plan.”

Category: Insurance Medical/Healthcare on Nov 21, 2019

 
Medicare - PowerPoint training slides

Library: English | Medicare - PowerPoint training slides.

This downloadable PowerPoint presentation, for use by consumer educators, provides a visual component to the “Get Covered: Choosing and using Medicare” fact sheet that helps to engage learners and improve retention.

Category: Insurance Medical/Healthcare on Nov 20, 2019

 
Individual health insurance - PowerPoint training slides

Library: English | Individual health insurance - PowerPoint training slides.

This downloadable PowerPoint presentation, for use by consumer educators, provides a visual component to the “Get Covered: Navigating private and government health insurance” fact sheet that helps to engage learners and improve retention.

Category: Insurance Medical/Healthcare on Nov 20, 2019

 

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