English Library
All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.
Library of English Publications, Sorted by Date
Library: English | Share Financial Data with Care (Webinar) – Video. The webinar covers how financial information is stored, used and sold; financial app practices and how consumers can gain control over their data; what consumers can do to protect their privacy when using FinTech apps and tools; how to become familiar with and use the tools and services offered by banks; and resources, tips and tools that consumers can use to ensure that their financial information is protected. Category: FinTech Internet Money Management Privacy Rights Technology on Aug 18, 2021
Library: English | Distinguishing between vaccine fact and fiction Coping with COVID-19. While many millions of Americans have been safely vaccinated, millions of others have not, with many basing their decision not to get the vaccine on inaccurate or misleading information. This publication counters specific vaccination objections with facts, explains why someone should get vaccinated, gives tips for recognizing and stemming vaccine misinformation/disinformation, and directs readers to resources that can help them get a vaccination. Category: COVID-19 Pandemic Medical/Healthcare on Jul 12, 2021
![Lifeline and the Affordable Connectivity Program Lifeline and the Affordable Connectivity Program](http://assets.consumer-action.org/images/library/english/ACP_Lifeline_2022_EN_cvr.png)
Library: English | Lifeline and the Affordable Connectivity Program Discounted phone and internet for low-income households. Broadband (high-speed) internet service is essential for conducting the necessary tasks of daily life, including learning and doing homework, telecommuting, looking for a job, banking, and accessing remote health services. This guide introduces the two federal programs that offer discounts on home broadband and wireless data service for qualifying low- and moderate-income households.
PROGRAM UPDATE: Due to a lack of additional funding from Congress, the Affordable Connectivity Program has placed a freeze on new ACP applications and enrollment. Consumers must be approved and enrolled with an internet service provider by 11:59 p.m. ET on Feb. 7 to receive the ACP benefit. Consumers who are enrolled in the ACP will continue to receive their benefit through April 2024. (This is an estimate, and could change.) If Congress decides to provide more funding for the ACP, the FCC will provide further guidance and instructions on how the program will proceed, and Consumer Action will update this message. Learn more here. Category: Internet Telecom Wireless on Jul 01, 2021
Library: English | Avoid pandemic-related ID theft and account fraud Coping with COVID-19. Identity thieves and fraudsters have taken advantage of the pandemic to get a hold of consumers’ personally identifying information and use it to steal their benefits, access their accounts and open new accounts in the victims’ names. This publication identifies some of the most prominent pandemic-related schemes consumers should be aware of, offers tips for safeguarding your personal and account data, explains how to detect fraud and ID theft, and outlines the steps to take if you discover you’re a victim. Category: COVID-19 Pandemic Fraud/Scams ID Theft on Mar 18, 2021
Library: English | Stay security savvy: Share financial data with care – Video. Financial technology—FinTech—makes it possible to accomplish all sorts of useful financial tasks quickly and easily from a computer, smartphone or tablet. From paying a friend to updating your budget, these tools can save you time and money, and even help you achieve your financial goals. But before you put FinTech to work for you, it’s important to understand how these apps and tools work so that you can get the most out of them while also protecting your personal and account information. Category: FinTech Internet Money Management Privacy Rights Technology on Feb 01, 2021