Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.
Library: English | Just Say No to ScamsA guide to protecting yourself from liars, cheats and crooks
Scammers cheat unsuspecting consumers out of millions of dollars each year, but there are ways to avoid becoming a scammer’s next victim. This guide will help consumers understand how crooks reel in their prey, recognize and evade scam attempts, and learn about scam prevention and reporting resources. Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 25, 2018
Library: English | Just Say No to Scams (Quick Tips)Quick tips for protecting yourself from fraud
The Just Say No to Scams “quick tips" sheet provides consumers with the basics of recognizing the signs of a scam, understanding how to protect themselves and knowing where they can learn more. Formatted as a two-sided black-and-white publication, the tip sheet is easy and economical for community educators to print and distribute.
Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 24, 2018
Library: English | Common Scams: Recognizing and avoiding fraud
This compendium of widely perpetrated scams provides details about how common scams are carried out, how consumers can avoid them, and where to report different types of scam attempts. It is intended for use with the “Just Say No to Scams” consumer guide. Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 23, 2018
Library: English | Just Say No to Scams - Seminar Lesson Plan and Class Activities
This downloadable packet guides community educators through a two-hour presentation on recognizing and avoiding scams. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form. Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 22, 2018
Library: English | Just Say No to Scams - PowerPoint Training Slides
This downloadable PowerPoint presentation is designed to be used in conjunction with the “Just Say No to Scams'” lesson plan. The slides provide a visual component to the training that helps to engage learners and improve retention. Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 21, 2018
Library: English | Fake News: Recognizing and stemming misinformation
Thanks to the internet and social media, misinformation travels much faster than it used to, and it can have serious repercussions. This fact sheet will help consumers evaluate the accuracy of what they read or hear, avoid “fake news” and refrain from spreading false stories. Category: Fraud/Scams Internet on Sep 13, 2017
Library: English | Savvy Online Shopping - PowerPoint Slides
The downloadable Savvy Online Shopping PowerPoint presentation is designed to be used in conjunction with the lesson plan, adding a visual component that will help engage learners and improve retention. Category: Consumer Rights Fraud/Scams Internet Prepaid Cards on Feb 22, 2017
Library: English | Savvy Online Shopping - Seminar Lesson Plan and Class Activities
This packet, only available as a PDF file, provides guidance for community educators. It contains a detailed curriculum and classroom activities. Category: Consumer Rights Fraud/Scams Internet Prepaid Cards on Feb 22, 2017
Library: English | Questions and Answers about Savvy Online Shopping and Dispute Resolution
Written in Q&A format, this backgrounder answers many questions about savvy online shopping that are not covered in the companion brochures. Category: Consumer Rights Fraud/Scams Internet Prepaid Cards on Feb 22, 2017
Library: English | Savvy Online Shopping: How to Resolve a Dispute
Consumers who shop online sometimes run into problems, from delivery or product issues to billing questions or disputes. This publication explains the steps that online shoppers can take to avoid or resolve these and other problems that might arise. Category: Consumer Rights Fraud/Scams Internet Prepaid Cards on Feb 01, 2017
