consumeraction

Library: English | Low-income Broadband Plans

The flyers in this package describe programs that offer low-income households more affordable access to the internet. A companion brochure, Getting up to speed: Broadband internet for low-income households, explains the benefits of internet access.

Library: English | Just Say No to ScamsA guide to protecting yourself from liars, cheats and crooks

Scammers cheat unsuspecting consumers out of millions of dollars each year, but there are ways to avoid becoming a scammer’s next victim. This guide will help consumers understand how crooks reel in their prey, recognize and evade scam attempts, and learn about scam prevention and reporting resources.

Library: English | Just Say No to Scams (Quick Tips)Quick tips for protecting yourself from fraud

The Just Say No to Scams “quick tips” sheet provides consumers with the basics of recognizing the signs of a scam, understanding how to protect themselves and knowing where they can learn more. Formatted as a two-sided black-and-white publication, the tip sheet is easy and economical for community educators to print and distribute.

Library: English | Common Scams: Recognizing and avoiding fraud

This compendium of widely perpetrated scams provides details about how common scams are carried out, how consumers can avoid them, and where to report different types of scam attempts. It is intended for use with the “Just Say No to Scams” consumer guide.

Library: English | Just Say No to Scams - Seminar Lesson Plan and Class Activities

This downloadable packet guides community educators through a two-hour presentation on recognizing and avoiding scams. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form.

Library: English | Just Say No to Scams - PowerPoint Training Slides

This downloadable PowerPoint presentation is designed to be used in conjunction with the “Just Say No to Scams’” lesson plan. The slides provide a visual component to the training that helps to engage learners and improve retention.

Library: English | Fake News: Recognizing and stemming misinformation

Thanks to the internet and social media, misinformation travels much faster than it used to, and it can have serious repercussions. This fact sheet will help consumers evaluate the accuracy of what they read or hear, avoid “fake news” and refrain from spreading false stories.

Library: English | Savvy Online Shopping - PowerPoint Slides

The downloadable Savvy Online Shopping PowerPoint presentation is designed to be used in conjunction with the lesson plan, adding a visual component that will help engage learners and improve retention.

Library: English | Savvy Online Shopping - Seminar Lesson Plan and Class Activities

This packet, only available as a PDF file, provides guidance for community educators. It contains a detailed curriculum and classroom activities.

Library: English | Questions and Answers about Savvy Online Shopping and Dispute Resolution

Written in Q&A format, this backgrounder answers many questions about savvy online shopping that are not covered in the companion brochures.