Library: English | Privacy and Your Credit Report.

Our personal financial information is more easily available and far less secure in the computer age than it was in the days of old-fashioned filing cabinets. “Privacy and Your Credit Report” explains why the information contained in your credit report can, in the wrong hands, be used to abuse your privacy. It also explains how California residents have strong privacy rights with new laws and an office of privacy protection.

Library: English | Don’t Fall for the Wrong Call Protect yourself against telemarketing fraud.

Telemarketing fraud — using the phone to swindle and cheat — robs U.S. consumers of about $40 billion a year. Don’t fall for the wrong call, an 8-page, in-depth guide provides information on common tricks and charitable donation scams used by telemarketers, how to answer sales calls, warning signs of fraud, how to protect yourself from unwanted calls, your rights under the law and how you can sue telemarketers who do not honor your wishes not to be called. The guide also contains a listing of complaint handling agencies and other helpful resources.

Library: English | Protect Yourself From Identity Theft It's Your Good Name!.

A factsheet explaining what identity theft is, how to prevent it, and what to do if you are a victim of identity theft.

Library: English | Banking Basics - Seminar Lesson Plan and Class Activities.

This packet, only available as a PDF file, provides guidance for teachers and team leaders. The 26-page packet contains a detailed curriculum, classroom activities and take home worksheets.

Library: English | Banking Basics - PowerPoint Training Slides.

The Banking Basics PowerPoint training file is available for download in the “Download File” section.

Library: English | Building or Repairing Your Credit with a Secured Credit Card.

Even people with damaged credit may be able to obtain a secured credit card by depositing money in a savings account. This booklet explains what to look for when shopping for a secured credit card-and what to avoid.

Library: English | Banking Basics - Leader’s Guide.

A guide to help community agency staff encourage clients who do not have bank accounts to become part of the banking system. It covers the options that bank customers have and the decisions they need to make when opening an account.

Library: English | Questions & Answers About Secured Credit Cards.

This booklet gives in-depth background about secured credit cards, including how to find cards, features to avoid, costs and fees and how to successfully graduate to an unsecured credit card.

Library: English | Banking Basics - You can bank on it (English).

A brochure that provides a simple introduction to the main services offered by banks and credit unions, including checking accounts, savings accounts, certificates of deposit and debit cards. It also covers opening an account and resolving problems.

Library: English | Slammed! What to do when your long distance service is switched without your permission.

This brochure explains what to do if you are “slammed” – if your long distance service is switched without your permission. Slamming is prohibited by federal and state law. Includes the new Federal Communications Commission (FCC) consumer protection rules to help you if you’ve been slammed.