Library: English | Financial health and FinTech COVID relief
The financial health and FinTech community has mobilized to offer online resources, coaching, financial support and other relief to consumers. Category: Banking Credit COVID-19 Pandemic Credit Cards Debt Collection Discrimination FinTech Housing Internet Medical/Healthcare Micro Business Mortgages Money Management Technology on Jun 01, 2020

Library: English | Personal Bankruptcy: Your financial fresh start

Bankruptcy can offer a financial fresh start for consumers overwhelmed by debt, but there is a lot to know about the process and potential consequences before a decision to file can be made. This guide explains the differences between the two types of personal bankruptcy, what is required of filers, what happens to debts and assets, alternatives to consider, the general legal process, and where to find assistance and more information.

Library: English | Savvy Online Shopping - PowerPoint Slides

The downloadable Savvy Online Shopping PowerPoint presentation is designed to be used in conjunction with the lesson plan, adding a visual component that will help engage learners and improve retention.

Library: English | Savvy Online Shopping - Seminar Lesson Plan and Class Activities

This packet, only available as a PDF file, provides guidance for community educators. It contains a detailed curriculum and classroom activities.

Library: English | Questions and Answers about Savvy Online Shopping and Dispute Resolution

Written in Q&A format, this backgrounder answers many questions about savvy online shopping that are not covered in the companion brochures.

Library: English | Savvy Online Shopping: How to resolve a dispute

Consumers who shop online sometimes run into problems, from delivery or product issues to billing questions or disputes. This publication explains the steps that online shoppers can take to avoid or resolve these and other problems that might arise.

Library: English | Savvy Online Shopping: Tips for trouble-free transactions

Online shopping offers all sorts of benefits, but that doesn’t mean it isn’t without potential risks. This publication explains how to reduce hassles by protecting your personal information, making wise choices about where you shop and how you pay, and taking steps to avoid disputes.

Library: English | On the Rebound: Post-recession Tips for Fostering Your Personal Economic Recovery

In response to a research report by Aite Group and Chase Blueprint®, Consumer Action offers practical tips to help consumers bounce back from a financial crisis, meet future financial challenges and stay on track for the long term.

Library: English | Credit card checkout fees: Consumer rights and retailer responsibilities

A 2012 court settlement between retailers and the payments industry allowed retailers to pass their credit card acceptance costs onto consumers in the form of a new fee when consumers choose to pay with a credit card. Not all merchants will charge this fee so consumers should be aware that they can avoid it by shopping around.

Library: English | Credit Cards - What You Need To Know - Training Manual

This training manual, written in question-and-answer format, will help give trainers the background they need to help participants understand how credit cards work and that the way they use credit cards can have an important impact on their overall credit.