Library: English | What to know about gift cards
There are advantages to gift cards for both those who give them and those who receive them. This publication provides information and tips to help gift card buyers and recipients make informed choices, understand the rules that apply to the cards, protect their card balances, and avoid fraud and scams. Category: Consumer Rights Fraud/Scams on Dec 13, 2023

Library: English | Steering clear of pandemic-related scams: Coping with COVID-19
The coronavirus pandemic gave con artists many new opportunities to cheat consumers. This publication highlights some of the most common types of scams related to the pandemic, helps you spot and avoid a scam, and tells you where to report scam attempts. Category: COVID-19 Pandemic Fraud/Scams on May 27, 2021

Library: English | Avoid pandemic-related ID theft and account fraud: Coping with COVID-19
Identity thieves and fraudsters have taken advantage of the pandemic to get a hold of consumers’ personally identifying information and use it to steal their benefits, access their accounts and open new accounts in the victims’ names. This publication identifies some of the most prominent pandemic-related schemes consumers should be aware of, offers tips for safeguarding your personal and account data, explains how to detect fraud and ID theft, and outlines the steps to take if you discover you’re a victim. Category: COVID-19 Pandemic Fraud/Scams ID Theft on Mar 18, 2021

Library: English | Resources for consumers impacted by the COVID-19 outbreak

In response to the coronavirus outbreak, Consumer Action created this guide to inform consumers about public and private resources as they became available to help deal with the economic fallout of the pandemic.

Library: English | Security Freeze Backgrounder: Questions and Answers About Placing, Lifting and Removing a Credit Report Security Freeze

This publication answers common questions about how a credit report security freeze can protect you from ID theft, the pros and cons of a security freeze, and how to place, lift and remove a freeze. (It has been updated to reflect changes implemented on Sept. 21, 2018, under new federal law.)

Library: English | Just Say No to Scams: A guide to protecting yourself from liars, cheats and crooks

Scammers cheat unsuspecting consumers out of millions of dollars each year, but there are ways to avoid becoming a scammer’s next victim. This guide will help consumers understand how crooks reel in their prey, recognize and evade scam attempts, and learn about scam prevention and reporting resources.

Library: English | Just Say No to Scams (Quick Tips): Quick tips for protecting yourself from fraud

The Just Say No to Scams “quick tips” sheet provides consumers with the basics of recognizing the signs of a scam, understanding how to protect themselves and knowing where they can learn more.

Library: English | Common Scams: Recognizing and avoiding fraud

This compendium of widely perpetrated scams provides details about how common scams are carried out, how consumers can avoid them, and where to report different types of scam attempts. It is intended for use with the “Just Say No to Scams” consumer guide.

Library: English | Just Say No to Scams - Seminar Lesson Plan and Class Activities

This downloadable packet guides community educators through a two-hour presentation on recognizing and avoiding scams. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form.

Library: English | Just Say No to Scams - PowerPoint Training Slides

This downloadable PowerPoint presentation is designed to be used in conjunction with the “Just Say No to Scams’” lesson plan. The slides provide a visual component to the training that helps to engage learners and improve retention.