Library: English | Resources for consumers impacted by the COVID-19 outbreak

Our staff is keeping this resource guide up to date with information about COVID-19 resources, including the federal CARES Act relief package. Bookmark this page and check back regularly.

In light of the recent coronavirus outbreak, public and private resources are becoming available to help deal with lost wages, illness and school closures.

We will continue to update this list as we learn more.

Library: English | Security Freeze Backgrounder: Questions and Answers About Placing, Lifting and Removing a Credit Report Security Freeze

This publication answers common questions about how a credit report security freeze can protect you from ID theft, the pros and cons of a security freeze, and how to place, lift and remove a freeze. (It has been updated to reflect changes implemented on Sept. 21, 2018, under new federal law.)

Library: English | Just Say No to Scams: A guide to protecting yourself from liars, cheats and crooks

Scammers cheat unsuspecting consumers out of millions of dollars each year, but there are ways to avoid becoming a scammer’s next victim. This guide will help consumers understand how crooks reel in their prey, recognize and evade scam attempts, and learn about scam prevention and reporting resources.

Library: English | Just Say No to Scams (Quick Tips): Quick tips for protecting yourself from fraud

The Just Say No to Scams “quick tips” sheet provides consumers with the basics of recognizing the signs of a scam, understanding how to protect themselves and knowing where they can learn more.

Library: English | Common Scams: Recognizing and avoiding fraud

This compendium of widely perpetrated scams provides details about how common scams are carried out, how consumers can avoid them, and where to report different types of scam attempts. It is intended for use with the “Just Say No to Scams” consumer guide.

Library: English | Just Say No to Scams - Seminar Lesson Plan and Class Activities

This downloadable packet guides community educators through a two-hour presentation on recognizing and avoiding scams. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form.

Library: English | Just Say No to Scams - PowerPoint Training Slides

This downloadable PowerPoint presentation is designed to be used in conjunction with the “Just Say No to Scams’” lesson plan. The slides provide a visual component to the training that helps to engage learners and improve retention.

Library: English | Job Training Programs Quiz

Use this game to help teach groups of learners about the pitfalls of for-profit job training programs and the advantages of other options.

Library: English | Fake News: Recognizing and stemming misinformation

Thanks to the internet and social media, misinformation travels much faster than it used to, and it can have serious repercussions. This fact sheet will help consumers evaluate the accuracy of what they read or hear, avoid “fake news” and refrain from spreading false stories.

Library: English | Finding the Right Job Training School - Seminar Lesson Plan and Class Activities

This downloadable packet guides community educators through a three hour presentation on finding the right job training program (also known as “trade” or “vocational” schools). The lesson plan helps prospective students discern which jobs require or recommend vocational training, recognize whether the program is appropriately accredited, learn which questions to ask the school to help identify fraudulent programs, understand the importance of community colleges, and determine their best options for paying for school. The lesson plan, which is designed to be used in conjunction with the downloadable PowerPoint presentation, also includes learning activities and a class evaluation form.