Library: English | Personal Bankruptcy: Your financial fresh start

Bankruptcy can offer a financial fresh start for consumers overwhelmed by debt, but there is a lot to know about the process and potential consequences before a decision to file can be made. This guide explains the differences between the two types of personal bankruptcy, what is required of filers, what happens to debts and assets, alternatives to consider, the general legal process, and where to find assistance and more information.

Library: English | Debtors’ Rights: Protecting yourself from debt collection lawsuits

This guide helps consumers understand how to communicate with a debt collector, what their rights and options are when faced with a debt collection lawsuit, steps to take to try to avoid legal action, where to find legal information and advice, the general process of responding to a lawsuit, their rights if they lose the case and how to file a complaint against a collector.

Library: English | Debt Collection: Know your rights - PowerPoint Slides

This downloadable PowerPoint presentation is designed to be used in conjunction with the “Debt Collection: Know your rights” lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention.

Library: English | Debt Collection: Know your rights - Seminar Lesson Plan and Class Activities

This packet, only available as a PDF file, provides guidance for teachers and team leaders. It contains a detailed curriculum, classroom activities and take-home worksheets.

Library: English | The Fair Debt Collection Practices Act: How it restricts collectors and protects consumers

This concise guide to the Fair Debt Collection Practices Act (FDCPA) makes consumers aware of what collectors must do under the law, what they are allowed to do, and what they are prohibited from doing. It also provides information about getting a collector to stop contacting you, what your options are if a collector violates the FDCPA and where to get more information or personal assistance.

Library: English | When a Collector Calls: An Insider’s Guide to Responding to Debt Collectors

Millions of consumers are contacted by debt collectors every year. This concise “insider’s” guide to responding to a debt collection call or letter, written with input from an association of collectors, provides tips for communicating effectively with a collector, exercising and protecting your rights and avoiding debt collection scams.