Publications List
Consumer Action creates unbiased, reader-friendly educational guides on a wide range of personal finance topics and other subjects of interest to consumers. All publications are available in English, and many are available in Spanish, Chinese, Vietnamese and Korean as well.
In addition to being available, at no charge, to individual consumers, our publications are distributed through a national network of more than 6,000 community-based organizations. Government agencies, nonprofits and other groups who wish to distribute our materials for educational purposes can use the downloadable PDF file on the publication webpage to instantly produce a professional-looking brochure using an office printer.
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- Savvy Online Shopping - Seminar Lesson Plan and Class Activities
- Questions and Answers about Savvy Online Shopping and Dispute Resolution
- Savvy Online Shopping: Tips for trouble-free transactions (Spanish)
- Savvy Online Shopping: How to resolve a dispute (Spanish)
- Savvy Online Shopping: How to resolve a dispute
- Savvy Online Shopping: Tips for trouble-free transactions
- Credit Scores in the U.S. (Spanish)
- When a Collector Calls: An insider’s Guide to Responding to Debt Collectors (Spanish)
- California’s Lemon Law (Spanish): Protección para compradores de autos nuevos y usados
- Getting Up to Speed: Broadband internet for low-income households
- Getting up to Speed (Spanish): Internet de banda ancha para hogares de bajos ingresos
- Debtors’ Rights: Protecting yourself from debt collection lawsuits
- Debt Collection: Know your rights - PowerPoint Slides
- Debt Collection: Know your rights - Seminar Lesson Plan and Class Activities
- Social Media and Online Video Privacy - Seminar Lesson Plan and Class Activities
- Watch out! Online video and your privacy (Spanish)
- Social Media and Online Video Privacy - PowerPoint slides
- Social Media and Online Video Privacy: Trainer’s manual
- The Fair Debt Collection Practices Act (Spanish): How it restricts collectors and protects consumers
- What’s not to ‘Like’? (Spanish): Protecting your privacy on social media
- The Fair Debt Collection Practices Act: How it restricts collectors and protects consumers
- Q&A about Protecting Your Finances for Servicemembers and Vets
- Economic Survival Guide for Servicemembers and Veterans
- Economic Survival Guide for Servicemembers and Veterans - Seminar Lesson Plan and Class Activities
- Economic Survival Guide for Servicemembers and Veterans - PowerPoint Training Slides