Publications List
Consumer Action has built an extensive, one-of-a-kind collection of consumer education publications—all available in English, and many available in Spanish, Chinese, Spanish, Vietnamese and Korean as well. In addition to being available, at no charge, to individual consumers, our materials are free to government agencies, nonprofits and other community-based organizations who wish to distribute them for educational purposes. The downloadable PDF file on the publication webpage makes it easy to instantly produce a professional-looking brochure using an office printer.
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- A consumer’s guide to choosing a prepaid card (Chinese)
- A consumer’s guide to choosing a prepaid card (Korean)
- A consumer’s guide to choosing a prepaid card (Vietnamese)
- A Few Facts About Life Insurance: How to Get the Coverage you Really Need
- A Few Facts About Life Insurance (Spanish): Cómo conseguir la cobertura que realmente necesita
- A Guide to Finding the Right Job Training School
- A guide to finding the right job training school (Korean)
- A guide to finding the right job training school (Vietnamese)
- A Consumer’s Guide to ‘Chip’ Cards
- A Consumer’s Guide to ‘Chip’ Cards (Spanish)
- A Consumer’s Guide to Choosing a Prepaid Card
- A Consumer’s Guide to Choosing a Prepaid Card (Spanish)
- A guide to finding the right job training school (Chinese)
- A Guide to Finding the Right Job Training School (Spanish)
- Affordable Connectivity Program: Tribal lands residents can get free internet service with enhanced benefit
- An Employee’s Guide to Payroll Cards
- An Employee’s Guide to Payroll Cards (Chinese)
- An Employee’s Guide to Payroll Cards (Spanish)
- An Employer's Guide to Payroll Cards
- Auto Insurance - Lesson plan
- Banking Basics: Checking Account Check List
- Banking Basics - Class Activities (Spanish)
- Banking Basics - Leader's Guide
- Banking Basics - PowerPoint Training Slides
- Banking Basics - PowerPoint Training Slides (Spanish)
- Banking Basics - Seminar Lesson Plan and Class Activities
- Banking Basics - You can bank on it (Hmong)
- Banking Basics - You can bank on it (Cambodian)
- Banking Basics - You can bank on it (Chinese)
- Banking Basics - You can bank on it (English)
- Banking Basics - You can bank on it (Korean)
- Banking Basics - You can bank on it (Laotian)
- Banking Basics - You can bank on it (Spanish)
- Banking Basics - You can bank on it (Vietnamese)
- Banking Basics (Chinese): Checking Account Check List
- Banking Basics (Korean): Checking Account Check List
- Banking Basics (Russian): Checking Account Check List
- Banking Basics (Spanish): Recomendaciones Para Abrir una Cuenta Corriente
- Banking Basics (Vietnamese): Những Điều Nên Biết Về Trương Mục Vãng Lai
- Banking On Your Investments
- California Car Buyer's Bill of Rights
- California Car Buyer's Bill of Rights (Chinese)
- California Car Buyer's Bill of Rights (Korean)
- California Car Buyer's Bill of Rights (Spanish)
- California Car Buyer's Bill of Rights (Vietnamese)
- California Health Records Privacy Wallet Card
- California Immigrants and Credit
- California Immigrants and Credit (Chinese)
- California Immigrants and Credit (Korean)
- California Immigrants and Credit (Russian)
- California Immigrants and Credit (Spanish)
- California Immigrants and Credit (Vietnamese)
- California LifeLine Case Studies
- California LifeLine Public Assistance Programs
- California's Low Cost Automobile Insurance Program
- California's Low Cost Automobile Insurance Program (Armenian)
- California's Low Cost Automobile Insurance Program (Chinese)
- California's Low Cost Automobile Insurance Program (Hmong)
- California's Low Cost Automobile Insurance Program (Japanese)
- California's Low Cost Automobile Insurance Program (Korean)
- Debt Collection: Know your rights - PowerPoint Slides
- Debt Collection: Know your rights - Seminar Lesson Plan and Class Activities
- Debt Consolidation: Is It for You?
- Debt Consolidation (Spanish): ¿Es una opción para usted?
- Debtors’ Rights: Protecting yourself from debt collection lawsuits
- Debtors’ Rights (Chinese): Protecting yourself from debt collection lawsuits
- Debtors’ Rights (Korean)
- Debtors’ Rights (Spanish)
- Debtors’ Rights (Vietnamese): Protecting yourself from debt collection lawsuits
- Disaster Insurance and FEMA Assistance - PowerPoint Training Slides
- Disaster Insurance and FEMA Assistance - Seminar Lesson Plan and Class Activities
- Disaster insurance and FEMA assistance (Q&A): Questions and answers for homeowners and renters
- Disaster Relief Resources
- Disaster Relief Resources (Spanish)
- Disaster Relief Resources (Vietnamese)
- Distinguishing between vaccine fact and fiction: Coping with COVID-19
- Distinguishing between vaccine fact and fiction (Chinese): 應對COVID-19 (新冠肺炎)
- Distinguishing between vaccine fact and fiction (Korean): COVID-19에 대한 대응
- Distinguishing between vaccine fact and fiction (Spanish): Cómo hacerle frente al COVID-19
- Distinguishing between vaccine fact and fiction (Vietnamese): Đối Phó với COVID-19
- Economic Survival Guide for Servicemembers and Veterans
- Economic Survival Guide for Servicemembers and Veterans - PowerPoint Training Slides
- Economic Survival Guide for Servicemembers and Veterans - Seminar Lesson Plan and Class Activities
- Employer-sponsored health plans - PowerPoint training slides
- Empower U Classroom Quiz
- Empower U PowerPoint Companion Guide
- Empower U Powerpoint Slides
- Establishing or replenishing emergency savings: Coping with COVID-19
- Establishing or replenishing emergency savings (Chinese): 應對 COVID-19（新冠肺炎）
- Establishing or replenishing emergency savings (Korean): COVID-19에 대한 대응
- Establishing or replenishing emergency savings (Spanish): Cómo hacerle frente al COVID-19
- Establishing or replenishing emergency savings (Vietnamese): Đối Phó với COVID-19
- Estate planning: Critical decisions for uncertain times: Coping with COVID-19
- Estate planning: Critical decisions for uncertain times (Chinese): 應對COVID-19（新冠肺炎）
- Estate planning: Critical decisions for uncertain times (Korean): COVID-19에 대한 대응
- Estate planning: Critical decisions for uncertain times (Spanish): Cómo hacerle frente al COVID-19
- Estate planning: Critical decisions for uncertain times (Vietnamese): Đối Phó với COVID-19
- Executive Summary: Survey Shows Too Many Californians Are Still Unaware of Privacy Rights
- Fair housing rights for those affected by the pandemic: Coping with COVID-19
- Fair housing rights for those affected by the pandemic (Chinese): 應對COVID-19（新冠肺炎）
- Fair housing rights for those affected by the pandemic (Korean): COVID-19에 대한 대응
- Fair housing rights for those affected by the pandemic (Spanish): Cómo hacerle frente al COVID-19
- Fair housing rights for those affected by the pandemic (Vietnamese): Đối phó với COVID-19
- Fake News: Recognizing and stemming misinformation
- Fake News: Recognizing and stemming misinformation (Spanish)
- Families and Credit Cards
- Families and Credit Cards - PowerPoint Presentation
- Families and Credit Cards - Training Guide
- Families and Credit Cards (Chinese)
- Families and Credit Cards (Korean)
- Families and Credit Cards (Spanish)
- Families and Credit Cards (Vietnamese)
- Families and Credit Cards Manual: Questions and Answers about Credit for Young People
- FEMA spells federal disaster relief for homeowners and renters
- FEMA spells federal disaster relief for homeowners and renters (Chinese)
- FEMA spells federal disaster relief for homeowners and renters (Korean)
- FEMA spells federal disaster relief for homeowners and renters (Spanish)
- FEMA spells federal disaster relief for homeowners and renters (Vietnamese)
- Get a Car Loan: That's in Your Best Interest
- Get a car loan (Chinese): That’s in your best interest
- Get a car loan (Korean): That's in your best interest
- Get a Car Loan (Spanish)
- Get a Car Loan (Vietnamese): That’s in your best interest
- Get Covered: Choosing and using Medicare
- Get Covered: Choosing and using Medicare (Chinese)
- Get Covered: Choosing and using Medicare (Korean)
- Get Covered: Choosing and using Medicare (Spanish)
- Get Covered: Choosing and using Medicare (Vietnamese)
- Get Covered: Navigating private and government health insurance
- Get Covered: Navigating private and government health insurance (Chinese)
- Get Covered: Navigating private and government health insurance (Korean)
- Get Covered: Navigating private and government health insurance (Spanish)
- Get Covered: Navigating private and government health insurance (Vietnamese)
- Get Covered: Understanding your employer-sponsored health plan
- Get Covered: Understanding your employer-sponsored health plan (Chinese)
- Get Covered: Understanding your employer-sponsored health plan (Korean)
- Get Covered: Understanding your employer-sponsored health plan (Spanish)
- Get Covered: Understanding your employer-sponsored health plan (Vietnamese)
- Health Insurance Evaluation
- Health Records Privacy in California: Protecting your privacy as patient records go digital
- Health Records Privacy in California - PowerPoint Training Slides
- Health Records Privacy in California - Seminar Lesson Plan and Class Activity
- Health Records Privacy in California (Chinese): 當醫療記錄數據化以後，你應確保個人隱私權
- Health Records Privacy in California (Korean): 의료정보 전산화로인한 개인정보 보호하기
- Health Records Privacy in California (Spanish): Cómo proteger la privacidad de sus registros médicos digitales
- Health Records Privacy in California (Vietnamese): Bảo vệ sự riêng tư khi hồ sơ bệnh nhân được lưu trữ trong kỹ thuật điện số
- Health Records Privacy in California Q&A: Answers to Frequently Asked Questions
- Help Your Savings Grow - Leader's Guide
- Homeowners and renters insurance: What you need to know before and after a natural disaster
- Homeowners and renters insurance (Chinese): 在自然災害發生前後你需要了解的事項
- Homeowners and renters insurance (Korean): 자연 재해 전후에 알아야 할 사항들
- Homeowners and renters insurance (Spanish): Lo que usted necesita saber antes y después de un desastre natural
- Homeowners and renters insurance (Vietnamese): Những điều quý vị cần biết trước và sau thiên tai
- How to Avoid Becoming a Victim of Insurance Fraud: A Consumer Guide for Asian Americans
- How to Complain
- How to Complain (Chinese)
- How to Complain (Spanish)
- How to Send Money Home: Tips for transferring money abroad
- ID Theft & Account Fraud - Class Activities (Spanish)
- ID Theft & Account Fraud - Lesson Plan (English)
- ID Theft & Account Fraud - PowerPoint Training Slides (English)
- ID Theft & Account Fraud - PowerPoint Training Slides (Spanish)
- ID Theft & Account Fraud - Prevention & Cleanup (Chinese)
- ID Theft & Account Fraud - Prevention & Cleanup (Korean)
- ID Theft & Account Fraud - Prevention & Cleanup (Spanish)
- ID Theft & Account Fraud - Prevention & Cleanup (Vietnamese)
- ID Theft & Account Fraud: Prevention and cleanup (English)
- ID Theft and Account Fraud: Questions and answers
- ID Theft Quiz
- Improve Your Credit - Put Bad Credit Behind You (Chinese)
- Improve Your Credit - Put Bad Credit Behind You (English)
- Improve Your Credit - Put Bad Credit Behind You (Korean)
- Improve Your Credit - Put Bad Credit Behind You (Spanish)
- Improve Your Credit - Put Bad Credit Behind You (Vietnamese)
- Improving your financial health with FinTech: A beginner’s guide to personal finance apps
- Improving your financial health with FinTech - Video: A beginner’s guide to personal finance apps
- Improving your financial health with FinTech - Video (Chinese): 個人理財應用程式初學者指南
- Improving your financial health with FinTech - Video (Spanish): Una guía para principiantes sobre aplicaciones móviles de finanzas personales
- Job Training Programs Quiz
- Just Say No to Scams: A guide to protecting yourself from liars, cheats and crooks
- Just Say No to Scams - PowerPoint Training Slides
- Just Say No to Scams - Seminar Lesson Plan and Class Activities
- Just Say No to Scams (Chinese)
- Just Say No to Scams (Quick Tips): Quick tips for protecting yourself from fraud
- Just Say No to Scams (Quick Tips) (Spanish): Consejos breves para protegerse contra el fraude
- Keeping Your Bank & Credit Card Accounts Safe from Fraud: A manual for community-based organizations
- Keeping Your Home - Protect your investment (Chinese)
- Keeping Your Home - Protect your investment (English)
- Keeping Your Home - Protect your investment (Korean)
- Keeping Your Home - Protect your investment (Spanish)
- Keeping Your Home - Protect your investment (Vietnamese)
- Know the Signs of Housing Discrimination
- Know the Signs of Housing Discrimination (Chinese)
- Know the Signs of Housing Discrimination (Korean)
- Know the Signs of Housing Discrimination (Spanish)
- Know the Signs of Housing Discrimination (Vietnamese)
- Learning About Wireless Services - Lesson Plan and Class Activities
- Learning About Wireless Services - Powerpoint Training Slides
- Leave me alone (2008): Your privacy online—and offline
- Leave me alone (Chinese) (2008): Your privacy online—and offline
- Leave me alone (Korean) (2008): Your privacy online—and offline
- Leave me alone (Vietnamese) (2008): Your privacy online—and offline
- Leave me alone 2008 (Spanish): Su privacidad dentro y fuera del Internet
- Lifeline and the Affordable Connectivity Program: Discounted phone and internet for low-income households
- Lifeline and the Affordable Connectivity Program (Chinese): 這是為低收入家庭所提供的電話和互聯網折扣優惠計劃
- Lifeline and the Affordable Connectivity Program (Korean): 저소득층을 위한 전화 및 인터넷 할인
- Lifeline and the Affordable Connectivity Program (Spanish): Teléfono e internet con descuento para los hogares de bajos ingresos
- Lifeline and the Affordable Connectivity Program (Vietnamese): Giảm Giá Điện thoại và mạng điện toán cho gia đình lợi tức thấp
- Lifeline Eligibility and Application Worksheets
- List of Toll-Free Numbers for California LifeLine Service
- Low-income Broadband Plans
- Making a job or career transition: Coping with COVID-19
- Making a job or career transition (Chinese): 應對 COVID-19（新冠肺炎）
- Making a job or career transition (Korean): COVID-19에 대한 대응
- Making a job or career transition (Spanish): Cómo hacerle frente al COVID-19
- Making a job or career transition (Vietnamese): Đối Phó với COVID-19
- Manage Your Money Wisely - Class activities (Spanish)
- Manage Your Money Wisely - PowerPoint Training Slides (English)
- Manage your Money Wisely - PowerPoint Training Slides (Spanish)
- Manage Your Money Wisely - Seminar Lesson Plan (English)
- Manage Your Money Wisely - Tracking your money (Cambodian)
- Manage Your Money Wisely - Tracking your money (Chinese)
- Manage Your Money Wisely - Tracking your money (English)
- Manage Your Money Wisely - Tracking your money (Hmong)
- Manage Your Money Wisely - Tracking your money (Korean)
- Manage Your Money Wisely - Tracking your money (Laotian)
- Manage Your Money Wisely - Tracking your money (Spanish)
- Manage Your Money Wisely - Tracking your money (Vietnamese)
- Managing Your Money - Leader's Guide
- Medicare - PowerPoint training slides
- Medicare True-or-False
- On the Rebound: Post-recession Tips for Fostering Your Personal Economic Recovery
- Paying with Plastic: A Consumer Action introduction to payment cards
- Paying Your Bills - Consumers in Debt Series
- Paying Your Bills - Consumers in Debt Series (Spanish)
- Personal Bankruptcy: Your financial fresh start
- Personal Bankruptcy: Your financial fresh start (Chinese)
- Personal bankruptcy: Your financial fresh start (Korean)
- Personal Bankruptcy: Your financial fresh start (Spanish)
- Personal bankruptcy: Your financial fresh start (Vietnamese)
- Personalized privacy: Customizing your Facebook settings
- Personalized privacy: Customizing your Facebook settings (Chinese)
- Personalized privacy: Customizing your Facebook settings (Korean)
- Personalized privacy: Customizing your Facebook settings (Spanish)
- Personalized privacy: Customizing your Facebook settings (Vietnamese)
- Phone Fraud: We All Pay
- Phone Fraud (Chinese): We All Pay
- Phone Fraud (Spanish): Todos Pagamos
- Phone Services Leader's Guide: Questions & Answers About Landline, Wireless and Voice over Internet Protocol (VoIP) Phone Services
- Poor Credit means Higher Interest Rates - How to avoid bad loans
- Poor Credit means Higher Interest Rates - How to avoid bad loans (Chinese)
- Poor Credit means Higher Interest Rates - How to avoid bad loans (Korean)
- Q&A about Protecting Your Finances for Servicemembers and Vets
- Questions & Answers about Bank Accounts
- Questions & Answers about Internet Safety - Internet Safety Trainer’s Manual: Questions and Answers About Protecting Your Privacy and Security on the Computer
- Questions & Answers about Life Insurance: A training manual for community-based advocates
- Questions & Answers About Privacy & Your Credit Report
- Questions & Answers About Secured Credit Cards
- Questions & Answers About Subprime Lending
- Questions & Answers about the IP Transition: Connecting you with new changes to the phone system
- Questions and Answers about Auto Insurance
- Questions and Answers about Choosing and Using Prepaid Cards
- Questions and answers about credit card fraud: Training Manual
- Questions and Answers About Financial Services: A guide to banking
- Questions and Answers About Home Equity Loan Fraud: CBO leader's guide to accompany 'Don't Lose Your Home: How to Avoid Home Equity Loan Fraud' fact sheet
- Questions and answers about individual, group and government health insurance options
- Questions and Answers about Insurance in the 'Sharing Economy'
- Questions and Answers About Obtaining and Managing Credit
- Questions and Answers about Savvy Online Shopping and Dispute Resolution
- Real Estate Terms You Should Know
- Real Estate Terms You Should Know (Spanish)
- Rebuilding Good Credit - Class activities (Spanish)
- Rebuilding Good Credit - PowerPoint Training Slides (English)
- Rebuilding Good Credit - PowerPoint Training Slides (Spanish)
- Rebuilding Good Credit - Seminar Lesson Plan Packet
- Rebuilding Your Credit - Leader's Guide
- Recognizing & Fighting Housing Discrimination - PowerPoint Slides
- Recognizing & Fighting Housing Discrimination - Lesson Plan and Class Activities
- Recognizing Credit Card Fraud
- Recognizing Credit Card Fraud (Chinese)
- Recognizing Credit Card Fraud (Korean)
- Recognizing Credit Card Fraud (Spanish)
- Recognizing Credit Card Fraud (Vietnamese)
- Reloadable Prepaid Cards - Educational Videos
- Resources for consumers impacted by the COVID-19 outbreak
- Resources for consumers impacted by the COVID-19 outbreak (Chinese)
- Resources for consumers impacted by the COVID-19 outbreak (Spanish)
- Reverse Mortgages: Are They for You?
- Roaming the World with Your Phone
- Safer connections: How data networks help you manage your financial data
- Saving to Build Wealth - Class Activities (Spanish)
- Saving to Build Wealth - Make money work for you (Vietnamese)
- Saving to Build Wealth - Make Money Work For You (Cambodian)
- Saving to Build Wealth - Make money work for you (Chinese)
- Saving to Build Wealth - Make money work for you (English)
- Saving to Build Wealth - Make Money Work For You (Hmong)
- Saving to Build Wealth - Make money work for you (Korean)
- Saving to Build Wealth - Make Money Work For You (Laotian)
- Saving to Build Wealth - Make money work for you (Spanish)
- Saving to Build Wealth - PowerPoint Training Slides (English)
- Saving to Build Wealth - PowerPoint Training Slides (Spanish)
- Saving to Build Wealth - Seminar Lesson Plan Packet
- Saving Your Home from Foreclosure (2009) (Korean)
- Saving Your Home from Foreclosure (2009) (Vietnamese)
- Saving Your Home from Foreclosure (2009) (Chinese)
- Saving Your Home from Foreclosure (2009) (Spanish)
- Saving Your Home from Foreclosure (2011)
- Savvy Online Shopping - PowerPoint Slides
- Savvy Online Shopping - Seminar Lesson Plan and Class Activities
- Take action! Exercise your rights under the California Consumer Privacy Act
- Take action! Exercise your rights under the California Consumer Privacy Act (Chinese)
- Take action! Exercise your rights under the California Consumer Privacy Act (Spanish)
- Take control: Customizing your social media privacy settings
- Take control: Customizing your social media privacy settings (Korean)
- Take control: Customizing your social media privacy settings (Spanish)
- Take control: Customizing your social media privacy settings (Vietnamese)
- Talking to Teens about Money - Class Activities (Spanish)
- Talking to Teens about Money - PowerPoint Training Slides (English)
- Talking to Teens about Money - PowerPoint Training Slides (Spanish)
- Talking to Teens about Money - Seminar Lesson Plan Packet (English)
- Tax Basics for Earners in the 'Sharing Economy'
- Tax basics for earners in the 'sharing economy' (Chinese)
- Tax basics for earners in the 'sharing economy' (Korean)
- Tax basics for earners in the 'sharing economy' (Vietnamese)
- Tax Basics for Earners in the ‘Sharing Economy’ (Spanish)
- Teens & Money - Talking to teens about money (Chinese)
- Teens & Money - Talking to teens about money (English)
- Teens & Money - Talking to teens about money (Korean)
- Teens & Money - Talking to teens about money (Spanish)
- Understanding Credit Card Costs: Tips on Reducing Finance Charges
- Understanding Credit Card Costs (Spanish): Consejos de Cómo Reducir los Costos
- Understanding Debit Cards: Plastic with a difference
- Understanding the data networks that help you connect your bank accounts to FinTech apps
- Understanding Your Credit Score
- Understanding Your Credit Score (Chinese)
- Understanding Your Credit Score (Korean)
- Understanding Your Credit Score (Spanish)
- Understanding Your Credit Score (Vietnamese)
- Using Mobile Data Wisely
- Using Mobile Data Wisely (Chinese)
- Using Mobile Data Wisely (Korean)
- Using Mobile Data Wisely (Spanish)
- Using Mobile Data Wisely (Vietnamese)
- Watch out! Online video and your privacy
- Watch out! Online video and your privacy (Chinese)
- Watch out! Online video and your privacy (Korean)
- Watch out! Online video and your privacy (Spanish)
- Watch out! Online video and your privacy (Vietnamese)
- Watch Where You Get Credit: Not all credit is good credit
- What Asian Americans Should Know About Insurance Fraud: A Training Manual for Community-Based Organizations
- What to know about smartphone warranties
- What to know if you rent: - A guide to landlord and tenant rights and responsibilities
- What Would You Advise?
- What You Need to Know About ‘Alternative’ Mortgage Lenders
- What you need to know about how FinTech apps work: Share financial data with care
- What you need to know about how FinTech apps work (Chinese): 謹慎共享你的財務數據
- What you need to know about how FinTech apps work (Spanish): Comparta datos financieros con precaución
- What’s not to ‘Like’?: Protecting your privacy on social media
- What’s not to ‘Like’? (Chinese): Protecting your privacy on social media
- What’s not to ‘Like’? (Korean): Protecting your privacy on social media
- What’s not to ‘Like’? (Spanish): Protecting your privacy on social media
- What’s not to ‘Like’? (Vietnamese)
- When a Collector Calls: An Insider’s Guide to Responding to Debt Collectors
- You Can Buy a Home - Class Activities (Spanish)
- You Can Buy a Home - PowerPoint Training Slides (English)
- You Can Buy a Home - PowerPoint Training Slides (Spanish)
- You Can Buy a Home - Seminar Lesson Plan (English)
- You can buy a home - The keys to homeownership (Cambodian)
- You Can Buy a Home - The keys to homeownership (Chinese)
- You Can Buy a Home - The keys to homeownership (English)
- You can buy a home - The keys to homeownership (Hmong)
- You Can Buy a Home - The keys to homeownership (Korean)
- You can buy a home - The keys to homeownership (Laotian)
- You Can Buy a Home - The keys to homeownership (Spanish)
- You Can Buy a Home - The keys to homeownership (Vietnamese)
- You Can Do It: Managing Debt, Building Wealth
- You Can Do It: Managing Debt, Building Wealth - Leader's Guide
- You Can Do It (Spanish): Cómo Controlar las Deudas y Enriquecerse
- You Can Help Fight Phone Fraud
- You Can Help Fight Phone Fraud (Spanish)
- You Make the Call: Selecting the right Phone Services for You
- You Make the Call (Chinese): Selecting the right Phone Services for You
- You Make the Call (Korean): Selecting the right Phone Services for You
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