Vietnamese Library: Telecom

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.

Library: Vietnamese | Getting up to speed (Vietnamese) . Today, high-speed home internet service (broadband) is virtually a necessity for everything from finding a job to doing homework. However, many low-income households are at a disadvantage because broadband has been unaffordable for them. This fact sheet explains more about broadband, including its importance, benefits, availability and pricing. It also presents special programs that offer low-income households fast home internet service at a discount.  Filed Under: Internet Telecom on Nov 14, 2016

Library: Vietnamese | IP Transition: Making the Switch (Vietnamese) The next communication evolution. This fact sheet explains what Internet-based (IP) telephone service is, why the transition away from traditional (copper-based landline) phone service is happening and what advantages this type of connection offers for consumers. The brochure also explains consumers’ service options and how they can make a smooth transition. Filed Under: Telecom on Jan 30, 2015

Library: Vietnamese | Connect to California Lifeline and Save! (2018) (Vietnamese) Discounted telephone service can help your family stay in touch. California Lifeline provides discounts on basic residential telephone service to eligible low-income households. Consumers who qualify for California Lifeline pay a fraction of the regular cost for telephone connection and monthly local telephone service. This brochure explains the features and benefits of Lifeline phone service, how to apply for the program, and what you must do to continue participation. Filed Under: Internet Telecom Wireless on Sep 23, 2013

Library: Vietnamese | Cell Phone Savvy (Vietnamese) How to avoid problems with your wireless device and service. This publication provides information on how to avoid problems with your wireless device and service. Filed Under: Telecom Wireless on Jun 27, 2012

Library: Vietnamese | Your Digital Dollars - Safety and privacy in online and mobile transactions (Vietnamese) Protect your identity and data while banking or paying digitally. As more daily tasks, from shopping and banking to working and socializing, get done on a computer or mobile device, the opportunities to expose personal data increase. Filed Under: Fraud/Scams Internet Privacy Rights Telecom Wireless on May 15, 2012

Library: Vietnamese | Roaming the World with Your Phone (Vietnamese) .

Being connected can make an international vacation more enjoyable, and an overseas business trip more productive. Planning ahead will enable travelers to save money on calls and messaging as well as keep their international data charges predictable.

Filed Under: Telecom Wireless on Sep 16, 2011

Library: Vietnamese | Choosing and Using Mobile Devices (Vietnamese) . This WirelessED publication explains how to select a smartphone or other data-ready wireless device and service plan, monitor and manage your usage, and get the best value for your budget and your needs. Filed Under: Telecom Wireless on Aug 09, 2011

Library: Vietnamese | Using Mobile Data Wisely (Vietnamese) . Being connected has many benefits, but it’s important to know your needs and manage your usage to avoid unanticipated charges. Learn about mobile data, networks, devices and service plans. Filed Under: Telecom Wireless on Jun 15, 2011

Library: Vietnamese | Television Service (Vietnamese) Learn how to get results. Television is a key source of safety and emergency information, entertainment, and education for U.S. households. With hundreds of channels to choose from and many service providers vying for business, TV is not as simple as it once was. This fact sheet will explain your options and help you make the right choices for you and your family. Filed Under: Telecom on May 24, 2011

Library: Vietnamese | Telemarketing Calls (Vietnamese) Learn how to get results. Telemarketing calls can be a nuisance, particularly when they interrupt your sleep, dinner, or time with family or friends. This fact sheet explains the rules that legislators and consumer protection agencies have created to make telemarketing calls less annoying and help reduce the number of unwanted sales calls you receive. It also provides tips for protecting yourself from fraud and for filing a complaint, if necessary. Filed Under: Fraud/Scams Telecom on May 18, 2011

Library: Vietnamese | Wireless Phone Service (Vietnamese) Learn how to get results.

Whether you see your cell phone as a convenience or a necessity, you want service that will meet your needs at the best price. This fact sheet explains your options for wireless service. It also provides tips for managing your wireless costs, protecting yourself against fraud and theft, and handling billing or service issues.

Filed Under: Telecom Wireless on May 17, 2011

Library: Vietnamese | You Make the Call (Vietnamese) Selecting the right Phone Services for You. There are a variety of phones, communications methods, calling plans and carriers. This publication is designed to help you choose the equipment and services that best meet your needs. Filed Under: Telecom Wireless on Dec 05, 2007

Library: Vietnamese | Protect Your Phone Records (Vietnamese) . Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim. Filed Under: Fraud/Scams Privacy Rights Telecom Wireless on Jun 28, 2007

Library: Vietnamese | Choosing a Wireless Service Provider (Vietnamese) . The wireless world offers broad choices among service providers, calling plans, and phones. Low-priced equipment and rates make wireless calling affordable for many individuals and families. Plus, today's cell phone is not just for talking - it can be used to snap photos, surf the Internet, send email, play games, and more. With so much to choose from, it can be a challenge to figure out what's best for you. Filed Under: Telecom Wireless on Oct 03, 2006

Library: Vietnamese | Telemarketers : Do Not Call (Vietnamese) Một phương cách mới ngăn chận quảng cáo không mời cũng gọi. Are you tired of unwanted telemarketing calls? Now there is a new government tool to help stop unwanted calls. The National Do Not Call Registry is a free list you can join to limit calls to your home and cell phone for five years. "Telemarketers: Do Not Call!" explains how easy it is to put your name on the registry, what you should expect when you register and how to deal with unwanted telemarketing calls. Filed Under: Telecom on Jul 14, 2003

Library: Vietnamese | Don’t Fall for the Wrong Call (Vietnamese) Bảo vệ chính mình đừng bị lừa vì nạn gian lận bán hàng qua điện thoại. Telemarketing fraud — using the phone to swindle and cheat — robs U.S. consumers of about $40 billion a year. Don't fall for the wrong call, an 8-page, in-depth guide provides information on common tricks and charitable donation scams used by telemarketers, how to answer sales calls, warning signs of fraud, how to protect yourself from unwanted calls, your rights under the law and how you can sue telemarketers who do not honor your wishes not to be called. The guide also contains a listing of complaint handling agencies and other helpful resources. Filed Under: Fraud/Scams Telecom on Feb 14, 2003

Library: Vietnamese | Slammed! (Vietnamese) What to do when your long distance service is switched without your permission. This brochure explains what to do if you are "slammed" -- if your long distance service is switched without your permission. Slamming is prohibited by federal and state law. Includes the new Federal Communications Commission (FCC) consumer protection rules to help you if you've been slammed. Filed Under: Telecom on Jul 09, 2002

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