English Library: Fraud/Scams

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Consumer Action's Publications page.

A Guide to Finding the Right Job Training School

Library: English | A Guide to Finding the Right Job Training School

Job training can be a valuable investment in your future—if the school or program is reputable and fairly priced. This guide is designed to help anyone considering a job training program or vocational school make an informed choice, avoid excessive or unwarranted student loan debt, and know where to turn if they believe they are a victim of for-profit school fraud.

Category: Fraud/Scams Military/Veterans Student Loans on Mar 29, 2017

 
Savvy Online Shopping - PowerPoint Slides

Library: English | Savvy Online Shopping - PowerPoint Slides

The downloadable Savvy Online Shopping PowerPoint presentation is designed to be used in conjunction with the lesson plan, adding a visual component that will help engage learners and improve retention.

Category: Consumer Rights Credit Cards Fraud/Scams Internet on Feb 22, 2017

 
Savvy Online Shopping - Seminar Lesson Plan and Class Activities

Library: English | Savvy Online Shopping - Seminar Lesson Plan and Class Activities

This packet, only available as a PDF file, provides guidance for community educators. It contains a detailed curriculum and classroom activities.

Category: Consumer Rights Credit Cards Fraud/Scams Internet on Feb 22, 2017

 
Questions and Answers about Savvy Online Shopping and Dispute Resolution

Library: English | Questions and Answers about Savvy Online Shopping and Dispute Resolution

Written in Q&A format, this backgrounder answers many questions about savvy online shopping that are not covered in the companion brochures.

Category: Consumer Rights Credit Cards Fraud/Scams Internet on Feb 22, 2017

 
Savvy Online Shopping: How to resolve a dispute

Library: English | Savvy Online Shopping: How to resolve a dispute

Consumers who shop online sometimes run into problems, from delivery or product issues to billing questions or disputes. This publication explains the steps that online shoppers can take to avoid or resolve these and other problems that might arise.

Category: Consumer Rights Credit Cards Fraud/Scams Internet on Feb 01, 2017

 
Savvy Online Shopping: Tips for trouble-free transactions

Library: English | Savvy Online Shopping: Tips for trouble-free transactions

Online shopping offers all sorts of benefits, but that doesn’t mean it isn’t without potential risks. This publication explains how to reduce hassles by protecting your personal information, making wise choices about where you shop and how you pay, and taking steps to avoid disputes.

Category: Consumer Rights Credit Cards Fraud/Scams Internet on Feb 01, 2017

 
Q&A about Protecting Your Finances for Servicemembers and Vets

Library: English | Q&A about Protecting Your Finances for Servicemembers and Vets

This backgrounder expounds on the topics introduced in the companion brochure. Presented in Q&A format, the guide answers dozens of questions for servicemembers and veterans, ranging from how to avoid predatory lenders and take advantage of mainstream financial services to how to handle student loans and deal with debt collection issues. 

Category: Consumer Rights Fraud/Scams Military/Veterans Money Management on Jul 20, 2016

 
Economic Survival Guide for Servicemembers and Veterans

Library: English | Economic Survival Guide for Servicemembers and Veterans

This fact sheet teaches servicemembers and veterans how to recognize and avoid scams and expensive or risky financial products/services and encourages them to take advantage of the many consumer-friendly borrowing and banking options available. It also explains the special consumer finance protections that active duty servicemembers have under the law.

Category: Consumer Rights Fraud/Scams Military/Veterans Money Management on Jul 19, 2016

 
Economic Survival Guide for Servicemembers and Veterans - Seminar Lesson Plan and Class Activities

Library: English | Economic Survival Guide for Servicemembers and Veterans - Seminar Lesson Plan and Class Activities

This downloadable packet guides community educators through a 2.5-hour presentation on servicemembers’ and veterans’ consumer rights, financial services to avoid and the better alternatives that exist, how to avoid scams aimed at veterans, and where to get legal and financial help. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form.    

Category: Consumer Rights Fraud/Scams Military/Veterans Money Management on Jun 30, 2016

 
Economic Survival Guide for Servicemembers and Veterans - PowerPoint Training Slides

Library: English | Economic Survival Guide for Servicemembers and Veterans - PowerPoint Training Slides

This downloadable PowerPoint presentation is designed to be used in conjunction with the “Economic Survival Guide for Servicemembers and Veterans” lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention.

Category: Consumer Rights Fraud/Scams Military/Veterans Money Management on Jun 30, 2016

 
 

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