Library: English | Questions & Answers about Internet Safety - Internet Safety Trainer’s Manual: Questions and Answers About Protecting Your Privacy and Security on the Computer

This publication can help answer many questions about safety and security on the Internet and how to keep children, computer data and personal information safer and more secure. It outlines simple, but effective precautions and ways to avoid taking unnecessary risks when you are online.

Library: English | Rebuilding Good Credit - Seminar Lesson Plan Packet

This packet provides guidance for teachers and team leaders. The packet contains a detailed curriculum, classroom activities and take home worksheets. (Note: It is only available as a PDF file.)

Library: English | Credit Card Fraud - Lesson Plan

This updated packet provides guidance for teachers and team leaders. The 18-page packet contains a detailed curriculum, classroom activities and Phishing information. (Note: It is only available as a PDF file.)

Library: English | Questions and answers about credit card fraud: Training Manual

This 24-page publication provides information about many aspects of credit card fraud and offers tips for recognizing fraud and preventing it. The guide also covers how to check your credit card billing statement, where to report credit card fraud and what to do when fraud strikes. A list of helpful resources is included.

Library: English | Recognizing Credit Card Fraud

Credit card fraud happens when consumers give their credit card number to unfamiliar individuals, when cards are lost or stolen, when mail is diverted from the intended recipient and taken by criminals, or when employees of a business copy the card or card numbers of a cardholder. This new Consumer Action publication explains how to recognize and avoid many forms of fraud that involve credit cards, such as skimming, phishing, ID theft and counterfeit cards.

Library: English | Credit Card Fraud - PowerPoint Training Slides

The Credit Card Fraud PowerPoint training file is available for download in the “Download File” section.

Library: English | Good Credit - Seminar Lesson Plan Packet

This PDF packet provides guidance for teachers and team leaders. The packet contains a detailed curriculum, classroom activities and take home worksheets.

Library: English | Internet Safety: A computer user’s guide to privacy and security

This publication outlines ways that you can protect yourself and your computer when you use the Internet and email.

Library: English | How to Avoid Becoming a Victim of Insurance Fraud: A Consumer Guide for Asian Americans

An illustrated brochure describing the warning signs of insurance fraud, with some concrete steps you can take to avoid becoming a victim. Though written specifically to help Asian Americans, this brochure contains information helpful to all consumers. It details several types of insurance fraud, such as: fake policies, premium fraud, unlicensed agents, unnecessary services, and insurance scams. It also describes how to get your money back and where to complain about insurance fraud.

Library: English | What Asian Americans Should Know About Insurance Fraud: A Training Manual for Community-Based Organizations

An 8-page, illustrated manual written to help agency staff answer their clients’ questions about insurance fraud. Though written specifically for agencies that work with Asian Americans, it contains information relevant to any consumer’s questions. It includes an appendix listing the insurance regulators for the top ten states with the largest Asian American populations.