Library: English | Cell Phone Savvy Training Manual How to Make Smart Wireless Choices and Avoid Problems.

This training manual, written in question-and-answer format, provides trainers with the background they need to answer consumers’ frequently asked questions about choosing, using and managing wireless service.

Library: English | Cell Phone Savvy - PowerPoint Training Slides.

Designed to be used in conjunction with the “Cell Phone Savvy Lesson Plan and Class Activities,” this 18-slide presentation not only engages participants visually, it also includes important subject matter information for trainers in the “Notes” section of each slide.

Library: English | Cell Phone Savvy - Lesson Plan and Class Activities.

Designed to be used in conjunction with the “Cell Phone Savvy PowerPoint Training Slides,” this packet contains a detailed curriculum for teaching consumers how to choose a wireless device and carrier, understand their wireless service contract, manage their wireless costs and avoid—or resolve—problems. It also includes a 20-question quiz and five case studies, which can be worked on individually or in small groups.

Library: English | Reloadable Prepaid Cards - Educational Videos.

“Reloadable Prepaid Cards” and “Choosing and Managing a Reloadable Prepaid Card” are two short educational videos designed to educate consumers about the pros and cons of this alternative to debit and credit cards.

Library: English | Questions and Answers about Choosing and Using Prepaid Cards.

The prepaid cards training manual can help answer many questions about reloadable prepaid cards, on everything from loading and using a card to card policies and protections.

Library: English | Prepaid Cards An alternative to credit and debit cards.

Learn how reloadable prepaid cards are different from other forms of “plastic,” how to select the best prepaid card for your needs, how to reduce card costs and how to manage your card account wisely.

Library: English | Financial Empowerment Resource Sheet.

This fact sheet gives you information and resources to help you manage your money during difficult times. It details government programs that you might qualify for to boost your family income and help make ends meet.

Library: English | Cell Phone Savvy How to avoid problems with your wireless device and service.

This publication provides information on how to avoid problems with your wireless device and service.

Library: English | Know the Signs of Housing Discrimination.

The denial of housing opportunities because of race, color, religion, sex, nationality, familial status or disability is housing discrimination, and it’s illegal. You can recognize if you are a victim of housing discrimination—and protect your rights—if you know what actions by landlords, sellers, lenders and others are against the law.

Library: English | Filing a Housing Discrimination Complaint.

Fair housing laws protect renters and buyers from discrimination. If you believe you were a victim of housing discrimination, you have the right to file a housing discrimination complaint with HUD. Understanding the complaint and resolution process will help you weigh your options and take action.