English Library: Wireless

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Consumer Action's Publications page.

Connect to California LifeLine and Save! (2020)

Library: English | Connect to California LifeLine and Save! (2020): Discounted telephone service can help your family stay in touch

California LifeLine provides discounts on basic residential wireline (home phone) or wireless telephone service to eligible low-income households. Consumers who qualify for California LifeLine pay a fraction of the regular cost for telephone connection or activation and monthly service. This brochure explains the features and benefits of Lifeline phone service, how to apply for the program and what you must do to continue participation.

COVID-19 NOTE: To prevent any loss of LifeLine discounts for program participants and applicants during the pandemic, the California Public Utilities Commission (CPUC) has temporarily suspended certain enrollment and renewal requirements until at least June 30, 2020. As the COVID-19 crisis develops, the CPUC will consider extending the suspension period and/or implementing other measures to ensure continued access to program benefits.

Category: Internet Telecom Wireless on May 12, 2014

 
Controlling Data Use

Library: English | Controlling Data Use

This WirelessED fact sheet lists ways you can control the use of data services on your data-ready mobile device.

Category: Wireless on Sep 10, 2012

 
Cell Phone Savvy Training Manual

Library: English | Cell Phone Savvy Training Manual: How to Make Smart Wireless Choices and Avoid Problems

This training manual, written in question-and-answer format, provides trainers with the background they need to answer consumers’ frequently asked questions about choosing, using and managing wireless service.

Category: Telecom Wireless on Jun 26, 2012

 
Cell Phone Savvy - PowerPoint Training Slides

Library: English | Cell Phone Savvy - PowerPoint Training Slides

Designed to be used in conjunction with the “Cell Phone Savvy Lesson Plan and Class Activities,” this 18-slide presentation not only engages participants visually, it also includes important subject matter information for trainers in the “Notes” section of each slide.

Category: Telecom Wireless on Jun 26, 2012

 
Cell Phone Savvy - Lesson Plan and Class Activities

Library: English | Cell Phone Savvy - Lesson Plan and Class Activities

Designed to be used in conjunction with the “Cell Phone Savvy PowerPoint Training Slides,” this packet contains a detailed curriculum for teaching consumers how to choose a wireless device and carrier, understand their wireless service contract, manage their wireless costs and avoid—or resolve—problems. It also includes a 20-question quiz and five case studies, which can be worked on individually or in small groups.

Category: Telecom Wireless on Jun 26, 2012

 
Financial Empowerment Resource Sheet

Library: English | Financial Empowerment Resource Sheet

This fact sheet gives you information and resources to help you manage your money during difficult times. It details government programs that you might qualify for to boost your family income and help make ends meet.

Category: Credit Foreclosure Housing Insurance Mortgages Money Management Wireless on Apr 05, 2012

 
Cell Phone Savvy

Library: English | Cell Phone Savvy: How to avoid problems with your wireless device and service

This publication provides information on how to avoid problems with your wireless device and service.

Category: Telecom Wireless on Mar 29, 2012

 
WirelessED Wireless Device Buying Guide

Library: English | WirelessED Wireless Device Buying Guide

Just in time for the holidays, Consumer Action releases its WirelessED Wireless Buying Guide.

Category: Telecom Wireless on Dec 09, 2011

 
Your Digital Dollars - Safety and privacy in online and mobile transactions

Library: English | Your Digital Dollars - Safety and privacy in online and mobile transactions: Protect your identity and data while banking or paying digitally

As more daily tasks, from shopping and banking to working and socializing, get done on a computer or mobile device, the opportunities to expose your personal data increase.

Category: Fraud/Scams Internet Privacy Rights Wireless on Aug 29, 2011

 
Your Digital Dollars - Mobile Banking and Mobile Payments

Library: English | Your Digital Dollars - Mobile Banking and Mobile Payments: Make financial transactions safely on the go

Check your balance…transfer money…make a purchase—these are just a few of the things you can do on the go with a smartphone or other mobile device.

Category: Banking Fraud/Scams Internet Money Management Wireless on Aug 23, 2011

 
 

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