Library: English | Credit card checkout fees Consumer rights and retailer responsibilities.

A 2012 court settlement between retailers and the payments industry allowed retailers to pass their credit card acceptance costs onto consumers in the form of a new fee when consumers choose to pay with a credit card. Not all merchants will charge this fee so consumers should be aware that they can avoid it by shopping around.

Library: English | Teens & Money - Talking to teens about money (English).

This 21-page booklet is designed primarily for parents but may also be useful for older teens. It covers many topics, including working, budgeting, figuring out if a purchase is a “need” or a “want,” banking, writing checks, savings, credit cards, credit reports, driving and cell phones. The booklet contains illustrations and examples of a weekly spending evaluation, a paycheck stub, how comparison shopping can save money and how to write a check. It also contains a list of helpful web sites for parents and kids.

Library: English | Manage Your Money Wisely - Seminar Lesson Plan (English).

This PDF file provides guidance for teachers and team leaders. The 27-page packet contains a detailed curriculum, classroom activities and take home worksheets.

Library: English | ID Theft and Account Fraud: Questions and answers.

This backgrounder is written in question-and-answer format to supplement the information in the companion brochure.

Library: English | Managing Your Money - Leader’s Guide.

This guide can help you become a money management mentor. Once you understand the basics of money management, you’ll be able to help others learn techniques that can make an important difference in their finances.

Library: English | Saving to Build Wealth - Seminar Lesson Plan Packet.

This PDF packet provides guidance for teachers and team leaders. The 27-page packet contains a detailed curriculum, classroom activities and take home worksheets.

Library: English | Questions and Answers About Financial Services A guide to banking.

This publication provides detailed information on banks, credit unions, checking and savings accounts, Electronic Transfer Accounts (ETAs), debit cards, bank fees, Internet and mobile banking, lower-risk investments, secured credit cards and more.

Library: English | How to Complain.

This free and comprehensive booklet is designed to help you complain effectively and get results. How to Complain includes advice on how to approach businesses with a complaint; escalating a complaint through customer service or a company’s executive offices; writing emails and letters about your complaint; and documenting your complaint.

Library: English | Controlling Data Use.

This WirelessED fact sheet lists ways you can control the use of data services on your data-ready mobile device.

Library: English | Improve Your Credit -  Put Bad Credit Behind You (English).

An easy-to-read brochure that explains why having good credit is important, your rights if your credit application is rejected, how to check your credit report, how to dispute mistakes on your credit report and how to begin to rebuild good credit.