Library: English | Checking Your Phone Bill.

A brochure describing how to check your monthly phone bill in order to save money and prevent telephone fraud. This publication includes a list explaining the different charges you will probably find on your bill, information about your rights as a telephone customer, and what to do if you have a complaint about your service.

Library: English | Miracle Cures Can Make You Sick!.

A fact sheet that explains how to avoid unproven remedies, untested medical products, unlicensed practitioners, and unfounded health claims.

Library: English | You Can Help Fight Phone Fraud.

A 16-page guide to help consumers avoid and detect phone fraud, including slamming, cramming, toll fraud, calling card fraud, identity theft and wireless (cell) phone fraud. Lists resources for information as well as reporting phone fraud.

Library: English | Your new electric choices Shopping for Electricity in California.

Since early 1998, most Californians can choose the company they buy electricity from. This fact sheet contains information about competitive electric service providers and contains tips on how to choose a provider, reasons for switching, and changes in your electric bill.

Library: English | Questions & Answers about Life Insurance A training manual for community-based advocates.

An 8-page manual written to help agency staff answer their clients’ questions about life insurance.

Library: English | A Few Facts About Life Insurance How to Get the Coverage you Really Need.

A fact sheet that discusses several elements of life insurance: who needs it; how to shop for it; how much coverage one needs; differences between Term insurance and Cash-value insurance; and insurance discrimination.

Library: English | Phone Fraud We All Pay.

An illustrated fact sheet that describes what phone fraud is and how you can become a victim. Explains how to protect yourself and how to complain about phone fraud.

Library: English | Don’t Be Fooled by Misleading ‘Credit Repair’ Claims!.

An illustrated fact sheet that describes what a credit report is and how to find out what is in your credit report. Explains how to correct inaccurate information in your report and advises caution with credit repair companies and guaranteed credit claims.

Library: English | Understanding Credit Card Costs Tips on Reducing Finance Charges.

An illustrated fact sheet that explains how finance charges for credit cards are calculated, and shows how to reduce the cost of using credit cards. Includes a glossary of financial terms relating to credit cards.

Library: English | Collection Agency - Consumers in Debt Series.

A fact sheet that explains what your rights are when dealing with a collection agency. It describes collection abuse, and answers such questions as whether you can be jailed for not paying a debt and what to do if you are being harassed by a collection agency.