English Library

All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.

Library of English Publications, Sorted by Date

Questions & Answers About Privacy & Your Credit Report

Library: English | Questions & Answers About Privacy & Your Credit Report.

Privacy abuses are on the increase, including credit fraud and identity theft, a fast-growing crime in which an impostor applies for credit under a victim’s name. “Questions and Answers about Privacy and Credit Reports” offers in-depth information on privacy and credit reports, bank accounts and marketing as well as new laws designed to help people better control how their personal information is used.

Category: Credit Credit Fraud Credit Reports/Scores Credit Scores Fraud/Scams Privacy Rights on Jun 24, 2003

 
Privacy and Your Credit Report

Library: English | Privacy and Your Credit Report.

Our personal financial information is more easily available and far less secure in the computer age than it was in the days of old-fashioned filing cabinets. “Privacy and Your Credit Report” explains why the information contained in your credit report can, in the wrong hands, be used to abuse your privacy. It also explains how California residents have strong privacy rights with new laws and an office of privacy protection.

Category: Credit Credit Fraud Credit Reports/Scores Fraud/Scams Privacy Rights on Jun 23, 2003

 
Don’t Fall for the Wrong Call

Library: English | Don’t Fall for the Wrong Call Protect yourself against telemarketing fraud.

Telemarketing fraud — using the phone to swindle and cheat — robs U.S. consumers of about $40 billion a year. Don’t fall for the wrong call, an 8-page, in-depth guide provides information on common tricks and charitable donation scams used by telemarketers, how to answer sales calls, warning signs of fraud, how to protect yourself from unwanted calls, your rights under the law and how you can sue telemarketers who do not honor your wishes not to be called. The guide also contains a listing of complaint handling agencies and other helpful resources.

Category: Fraud/Scams Telecom on Feb 14, 2003

 
Protect Yourself From Identity Theft

Library: English | Protect Yourself From Identity Theft It's Your Good Name!.

A factsheet explaining what identity theft is, how to prevent it, and what to do if you are a victim of identity theft.

Category: Fraud/Scams Privacy Rights on Dec 09, 2002

 
Banking Basics - Seminar Lesson Plan and Class Activities

Library: English | Banking Basics - Seminar Lesson Plan and Class Activities.

This packet, only available as a PDF file, provides guidance for teachers and team leaders. The 26-page packet contains a detailed curriculum, classroom activities and take home worksheets.

Category: Banking on Oct 27, 2002

 
Banking Basics - PowerPoint Training Slides

Library: English | Banking Basics - PowerPoint Training Slides.

The Banking Basics PowerPoint training file is available for download in the “Download File” section.

Category: Banking on Oct 27, 2002

 
Building or Repairing Your Credit with a Secured Credit Card

Library: English | Building or Repairing Your Credit with a Secured Credit Card.

Even people with damaged credit may be able to obtain a secured credit card by depositing money in a savings account. This booklet explains what to look for when shopping for a secured credit card-and what to avoid.

Category: Credit Credit Cards on Oct 22, 2002

 
Banking Basics - Leader’s Guide

Library: English | Banking Basics - Leader’s Guide.

A guide to help community agency staff encourage clients who do not have bank accounts to become part of the banking system. It covers the options that bank customers have and the decisions they need to make when opening an account.

Category: Banking on Oct 16, 2002

 
Questions & Answers About Secured Credit Cards

Library: English | Questions & Answers About Secured Credit Cards.

This booklet gives in-depth background about secured credit cards, including how to find cards, features to avoid, costs and fees and how to successfully graduate to an unsecured credit card.

Category: Credit Credit Cards on Oct 12, 2002

 
Banking Basics - You can bank on it (English)

Library: English | Banking Basics - You can bank on it (English).

A brochure that provides a simple introduction to the main services offered by banks and credit unions, including checking accounts, savings accounts, certificates of deposit and debit cards. It also covers opening an account and resolving problems.

Category: Banking on Sep 27, 2002

 

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