English Library

All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.

Library of English Publications, Sorted by Date

Social Media and Online Video Privacy - Seminar Lesson Plan and Class Activities

Library: English | Social Media and Online Video Privacy - Seminar Lesson Plan and Class Activities.

This packet, only available as a PDF file, provides guidance for teachers and team leaders. It contains a detailed curriculum and classroom activities.

Category: Internet Privacy Rights on Oct 13, 2016

 
Social Media and Online Video Privacy - PowerPoint slides

Library: English | Social Media and Online Video Privacy - PowerPoint slides.

The Social Media and Online Video Privacy PowerPoint training file is available for download in the “Download File” section.

Category: Internet Privacy Rights on Sep 29, 2016

 
Social Media and Online Video Privacy: Trainer’s manual

Library: English | Social Media and Online Video Privacy: Trainer’s manual.

This backgrounder is part of our “Social Media and Online Video Privacy” education and training module. The module also contains two multilingual brochures and a lesson plan with PowerPoint training slides.

Category: Internet Privacy Rights on Sep 29, 2016

 
The Fair Debt Collection Practices Act

Library: English | The Fair Debt Collection Practices Act How it restricts collectors and protects consumers.

This concise guide to the Fair Debt Collection Practices Act (FDCPA) makes consumers aware of what collectors must do under the law, what they are allowed to do, and what they are prohibited from doing. It also provides information about getting a collector to stop contacting you, what your options are if a collector violates the FDCPA and where to get more information or personal assistance.

Category: Bankruptcy Credit Debt Collection on Aug 19, 2016

 
Q&A about Protecting Your Finances for Servicemembers and Vets

Library: English | Q&A about Protecting Your Finances for Servicemembers and Vets.

This backgrounder expounds on the topics introduced in the companion brochure. Presented in Q&A format, the guide answers dozens of questions for servicemembers and veterans, ranging from how to avoid predatory lenders and take advantage of mainstream financial services to how to handle student loans and deal with debt collection issues. 

Category: Consumer Rights Fraud/Scams Military/Veterans Money Management on Jul 20, 2016

 
Economic Survival Guide for Servicemembers and Veterans

Library: English | Economic Survival Guide for Servicemembers and Veterans.

This fact sheet teaches servicemembers and veterans how to recognize and avoid scams and expensive or risky financial products/services and encourages them to take advantage of the many consumer-friendly borrowing and banking options available. It also explains the special consumer finance protections that active duty servicemembers have under the law.

Category: Consumer Rights Fraud/Scams Military/Veterans Money Management on Jul 19, 2016

 
Economic Survival Guide for Servicemembers and Veterans - Seminar Lesson Plan and Class Activities

Library: English | Economic Survival Guide for Servicemembers and Veterans - Seminar Lesson Plan and Class Activities.

This downloadable packet guides community educators through a 2.5-hour presentation on servicemembers’ and veterans’ consumer rights, financial services to avoid and the better alternatives that exist, how to avoid scams aimed at veterans, and where to get legal and financial help. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form.    

Category: Consumer Rights Fraud/Scams Military/Veterans Money Management on Jun 30, 2016

 
Economic Survival Guide for Servicemembers and Veterans - PowerPoint Training Slides

Library: English | Economic Survival Guide for Servicemembers and Veterans - PowerPoint Training Slides.

This downloadable PowerPoint presentation is designed to be used in conjunction with the “Economic Survival Guide for Servicemembers and Veterans” lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention.

Category: Consumer Rights Fraud/Scams Military/Veterans Money Management on Jun 30, 2016

 
Money Management 1-2-3: Backgrounder

Library: English | Money Management 1-2-3: Backgrounder.

This backgrounder guide is part of our “Money Management 1-2-3” financial empowerment educational and training module. The module also contains three multilingual brochures and a lesson plan with PowerPoint training slides.

Category: Banking Credit Debt Collection Housing Insurance Investing Mortgages Money Management Student Loans Taxes on Jun 07, 2016

 
Money Management 1-2-3: PowerPoint Slides

Library: English | Money Management 1-2-3: PowerPoint Slides.

The Money Management 1-2-3 PowerPoint training file is available for download in the “Download File” section.

Category: Banking Credit Debt Collection Housing Insurance Investing Mortgages Money Management Student Loans Taxes on May 26, 2016

 

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