All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.

Financial health and FinTech COVID relief

Library: English | Financial health and FinTech COVID relief
The financial health and FinTech community has mobilized to offer online resources, coaching, financial support and other relief to consumers. Category: Banking Credit COVID-19 Pandemic Credit Cards Debt Collection Discrimination FinTech Housing Internet Medical/Healthcare Micro Business Mortgages Money Management Technology on Jun 01, 2020

 
Security Freeze Backgrounder

Library: English | Security Freeze Backgrounder: Questions and Answers About Placing, Lifting and Removing a Credit Report Security Freeze

This publication answers common questions about how a credit report security freeze can protect you from ID theft, the pros and cons of a security freeze, and how to place, lift and remove a freeze. (It has been updated to reflect changes implemented on Sept. 21, 2018, under new federal law.)

Category: Credit Credit Reports/Scores Fraud/Scams Privacy Rights on Oct 10, 2018

 
Micro Business: Preparing for success

Library: English | Micro Business: Preparing for success

Starting a very small—or micro—business can be the key to long-term professional and financial success. But since many businesses do not make it past the first few years, becoming an entrepreneur is not a decision to make lightly. This guide explains the process of planning and launching a micro business, from estimating costs/earnings and finding funding to identifying legal and professional needs (insurance, bookkeeping, business advice, etc.) and doing business on the internet.

Category: Credit Micro Business on Sep 17, 2017

 
Personal Bankruptcy: Your financial fresh start

Library: English | Personal Bankruptcy: Your financial fresh start

Bankruptcy can offer a financial fresh start for consumers overwhelmed by debt, but there is a lot to know about the process and potential consequences before a decision to file can be made. This guide explains the differences between the two types of personal bankruptcy, what is required of filers, what happens to debts and assets, alternatives to consider, the general legal process, and where to find assistance and more information.

Category: Bankruptcy Credit Consumer Rights Credit Cards Debt Collection Foreclosure on Aug 29, 2017

 
Debtors’ Rights

Library: English | Debtors’ Rights: Protecting yourself from debt collection lawsuits

This guide helps consumers understand how to communicate with a debt collector, what their rights and options are when faced with a debt collection lawsuit, steps to take to try to avoid legal action, where to find legal information and advice, the general process of responding to a lawsuit, their rights if they lose the case and how to file a complaint against a collector.

Category: Bankruptcy Credit Debt Collection on Oct 17, 2016

 
Debt Collection: Know your rights - PowerPoint Slides

Library: English | Debt Collection: Know your rights - PowerPoint Slides

This downloadable PowerPoint presentation is designed to be used in conjunction with the “Debt Collection: Know your rights” lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention.

Category: Bankruptcy Credit Debt Collection on Oct 17, 2016

 
Debt Collection: Know your rights - Seminar Lesson Plan and Class Activities

Library: English | Debt Collection: Know your rights - Seminar Lesson Plan and Class Activities

This packet, only available as a PDF file, provides guidance for teachers and team leaders. It contains a detailed curriculum, classroom activities and take-home worksheets.

Category: Bankruptcy Credit Debt Collection on Oct 17, 2016

 
The Fair Debt Collection Practices Act

Library: English | The Fair Debt Collection Practices Act: How it restricts collectors and protects consumers

This concise guide to the Fair Debt Collection Practices Act (FDCPA) makes consumers aware of what collectors must do under the law, what they are allowed to do, and what they are prohibited from doing. It also provides information about getting a collector to stop contacting you, what your options are if a collector violates the FDCPA and where to get more information or personal assistance.

Category: Bankruptcy Credit Debt Collection on Aug 19, 2016

 
Money Management 1-2-3: Backgrounder

Library: English | Money Management 1-2-3: Backgrounder

This backgrounder guide is part of our “Money Management 1-2-3” financial empowerment educational and training module. The module also contains three multilingual brochures and a lesson plan with PowerPoint training slides.

Category: Banking Credit Debt Collection Housing Insurance Investing Mortgages Money Management Student Loans Taxes on Jun 07, 2016

 
Money Management 1-2-3: PowerPoint Slides

Library: English | Money Management 1-2-3: PowerPoint Slides

The Money Management 1-2-3 PowerPoint training file is available for download in the “Download File” section.

Category: Banking Credit Debt Collection Housing Insurance Investing Mortgages Money Management Student Loans Taxes on May 26, 2016

 
 

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