English Library

All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.

Library of English Publications, Sorted by Date

Common Scams: Recognizing and avoiding fraud

Library: English | Common Scams: Recognizing and avoiding fraud.

This compendium of widely perpetrated scams provides details about how common scams are carried out, how consumers can avoid them, and where to report different types of scam attempts. It is intended for use with the “Just Say No to Scams” consumer guide.

Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 23, 2018

 
Just Say No to Scams - Seminar Lesson Plan and Class Activities

Library: English | Just Say No to Scams - Seminar Lesson Plan and Class Activities.

This downloadable packet guides community educators through a two-hour presentation on recognizing and avoiding scams. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form.

Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 22, 2018

 
Just Say No to Scams - PowerPoint Training Slides

Library: English | Just Say No to Scams - PowerPoint Training Slides.

This downloadable PowerPoint presentation is designed to be used in conjunction with the “Just Say No to Scams’” lesson plan. The slides provide a visual component to the training that helps to engage learners and improve retention.

Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 21, 2018

 
Job Training Programs Quiz

Library: English | Job Training Programs Quiz.

Use this game to help teach groups of learners about the pitfalls of for-profit job training programs and the advantages of other options.

Category: Fraud/Scams Military/Veterans Student Loans on Feb 28, 2018

 
Micro Business: Preparing for success

Library: English | Micro Business: Preparing for success.

Starting a very small—or micro—business can be the key to long-term professional and financial success. But since many businesses do not make it past the first few years, becoming an entrepreneur is not a decision to make lightly. This guide explains the process of planning and launching a micro business, from estimating costs/earnings and finding funding to identifying legal and professional needs (insurance, bookkeeping, business advice, etc.) and doing business on the internet.

Category: Credit Micro Business on Sep 17, 2017

 
Fake News: Recognizing and stemming misinformation

Library: English | Fake News: Recognizing and stemming misinformation.

Thanks to the internet and social media, misinformation travels much faster than it used to, and it can have serious repercussions. This fact sheet will help consumers evaluate the accuracy of what they read or hear, avoid “fake news” and refrain from spreading false stories.

Category: Fraud/Scams Internet on Sep 13, 2017

 
Personal Bankruptcy: Your financial fresh start

Library: English | Personal Bankruptcy: Your financial fresh start.

Bankruptcy can offer a financial fresh start for consumers overwhelmed by debt, but there is a lot to know about the process and potential consequences before a decision to file can be made. This guide explains the differences between the two types of personal bankruptcy, what is required of filers, what happens to debts and assets, alternatives to consider, the general legal process, and where to find assistance and more information.

Category: Bankruptcy Credit Consumer Rights Credit Cards Debt Collection Foreclosure on Aug 29, 2017

 
Insurance in the ‘Sharing Economy’ - PowerPoint Slides

Library: English | Insurance in the ‘Sharing Economy’ - PowerPoint Slides.

This downloadable PowerPoint presentation is designed to be used in conjunction with the “Insuring yourself in the ’sharing economy’” lesson plan. The slides provide a visual component to the training that helps to engage learners and improve retention.

Category: Insurance on Aug 03, 2017

 
Insuring Yourself in the ‘Sharing Economy’ - Seminar Lesson Plan and Class Activities

Library: English | Insuring Yourself in the ‘Sharing Economy’ - Seminar Lesson Plan and Class Activities.

This downloadable packet guides community educators through a two-hour presentation on the insurance needs of consumers who participate in the sharing economy. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form.

Category: Insurance on Aug 03, 2017

 
Questions and Answers about Insurance in the ‘Sharing Economy’

Library: English | Questions and Answers about Insurance in the ‘Sharing Economy’.

Written in Q&A format, this eight-page backgrounder expounds on the topics covered in the “Insuring Yourself in the ‘Sharing Economy‘” guide.

Category: Insurance on Aug 03, 2017

 

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