Keep the Information Flowing
Small contributions go a long way. Your donation to Consumer Action, a 501 (c)(3) nonprofit, nonpartisan organization, can help us cover the cost of research, writing, and translation of our materials. To keep our services free for those who need them. Select an amount to give.
After disasters, beware of charity and home repair scams
Wednesday, October 31, 2012
In the wake of Hurricane Sandy, the Federal Trade Commission is reminding consumers that scams often follow disasters. The nation’s consumer protection agency warns people about urgent appeals for charitable donations, and cautions residents in stricken areas about fraudulent home repair offers.
If you are asked to make a charitable donation to help people in disaster-affected areas, consider these tips to giving wisely:
- Donate to charities you know and trust. Be alert for charities that seem to have sprung up overnight.
- Ask if the caller is a paid fundraiser, who they work for, and what percentage of your donation goes to the charity and to the fundraiser. If you don’t get a clear answer, or if you don’t like the answer you get, consider donating to a different organization.
- Do not give out personal or financial information – including your credit card or bank account number – unless you know the charity is reputable.
- Never send cash: you can’t be sure the organization will receive your donation, and you won’t have a record for tax purposes.
- Check out a charity before you donate. Contact the Better Business Bureau’s Wise Giving Alliance at www.give.org.
Fraudsters target disaster-affected areas, hoping to cash in on property owners’ insurance settlements and financial relief from the federal government. Home and business owners who need to hire a contractor should:
- Ask for copies of the contractor’s general liability and worker’s compensation insurance.
- Check the contractor’s identification and references.
- Avoid paying more than the minimum in advance.
- Deal with reputable people in your community.
- Call local law enforcement and the Better Business Bureau if you suspect a con.
Support Consumer Action
Consumer Help Desk
- Help Desk
- Submit Your Complaints
- Presente su queja
- Frequently Asked Questions
- Links to Consumer Resources
- Consumer Service Guide (CSG)
- Class Action Database
- Consumer Booknotes