English Library

Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.

Library of English Publications, Sorted by Date

Debtors’ Rights

Library: English | Debtors’ Rights Protecting yourself from debt collection lawsuits. This 16-page guide helps consumers who owe money understand how to avoid a debt collection lawsuit, what the legal process is if they can’t avoid being sued, their rights if they lose the suit and how to file a complaint against a debt collector. Category: Consumer Rights Credit on Nov 04, 2014

 
Privacy and control for social media users

Library: English | Privacy and control for social media users How much do you want to share?. This brochure presents the potential privacy risks in social networking and prepares social media users to make wise choices about what they share and who they share it with. It includes information about how to use the privacy controls on social networking websites and apps and offers tips for enjoying social media while still protecting your personal privacy. Category: on Oct 30, 2014

 
Q&A about protecting your finances for servicemembers and vets

Library: English | Q&A about protecting your finances for servicemembers and vets . This backgrounder expounds on the topics introduced in the companion brochure. Presented in Q&A format, the guide answers dozens of questions for servicemembers and veterans, ranging from how to avoid predatory lenders and take advantage of mainstream financial services to how to handle student loans and deal with debt collection issues.  Category: Credit Credit Scores Military/Veterans on Aug 19, 2014

 
Economic survival guide for servicemembers and veterans

Library: English | Economic survival guide for servicemembers and veterans . This fact sheet teaches servicemembers and veterans how to recognize and avoid scams and expensive or risky financial products/services and encourages them to take advantage of the many consumer-friendly borrowing and banking options available. It also explains the special consumer finance protections that active duty servicemembers have under the law. Category: Banking Credit Fraud/Scams Military/Veterans Money Management on Aug 19, 2014

 
Economic survival guide for servicemembers and veterans - PowerPoint Training Slides

Library: English | Economic survival guide for servicemembers and veterans - PowerPoint Training Slides . This downloadable PowerPoint presentation is designed to be used in conjunction with the “Economic survival guide for servicemembers and veterans” lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention. Category: Banking Credit Credit Scores Military/Veterans on Aug 01, 2014

 
Economic survival guide for servicemembers and veterans - Seminar lesson plan and class activities

Library: English | Economic survival guide for servicemembers and veterans - Seminar lesson plan and class activities . This downloadable packet guides community educators through a 2.5-hour presentation on servicemembers’ and veterans’ consumer rights, financial services to avoid and the better alternatives that exist, how to avoid scams aimed at veterans, and where to get legal and financial help. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form.     Category: Banking Credit Credit Scores Military/Veterans on Aug 01, 2014

 
Lifeline Eligibility and Application Worksheets

Library: English | Lifeline Eligibility and Application Worksheets . These worksheets will help consumers determine if they are eligible for Lifeline discounts and track their progress through the application and renewal process. A short "quiz" can be used in class to help participants understand key points about the Lifeline program. Category: Telecom/TV on May 15, 2014

 
California LifeLine Case Studies

Library: English | California LifeLine Case Studies . These five case studies will give Lifeline workshop participants an opportunity to apply what they have learned about California LifeLine discounts, service options and eligibility. Category: Telecom/TV on May 15, 2014

 
California LifeLine Public Assistance Programs

Library: English | California LifeLine Public Assistance Programs . Detailed description of various federal and state assistance programs. Category: Telecom/TV on May 15, 2014

 
List of Toll Free Numbers for California LifeLine Service

Library: English | List of Toll Free Numbers for California LifeLine Service . Useful list of toll free numbers to give out to consumers while teaching the California LifeLine module. Category: Telecom/TV on May 15, 2014

 

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