Monday, March 07, 2016
Consumer National Consumer Protection Week 2016
It's here: National Consumer Protection Week 2016 runs March 6th through March 13th and is a coordinated campaign with the Federal Trade Commission and coalition partners that encourages consumers nationwide to take full advantage of their consumer rights and make better-informed decisions. Take a look at the publications we've hand-picked to keep you informed and in control of your finances, privacy and consumer rights.
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Sign up for SCAM GRAM and more!
Kick off National Consumer Protection Week 2016 by reading our latest issue of SCRAM GRAM and then share it with all your loved ones.
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Free, personalized help for victims of identity theft
If you are a victim of identity theft, help has arrived. Identity theft victims can now get a free, personalized identity theft recovery plan online from the Federal Trade Commission’s (FTC) at IdentityTheft.gov. Available in both English and Spanish, the site asks victims to describe their personal experience with fraud. The FTC then explains the specific steps consumers need to…
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When a Collector Calls: An Insider’s Guide to Responding to Debt Collectors
Millions of consumers are contacted by debt collectors every year. This concise “insider’s” guide to responding to a debt collection call or letter, written with input from an association of collectors, provides tips for communicating effectively with a collector, exercising and protecting your rights and avoiding debt collection scams.
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Credit Scores in the U.S.
Establishing credit and building a good credit score is essential, but it can be challenging for consumers who are new to the process, such as students and immigrants. This publication explains what a credit score is, how it is used, how to find out where you stand and what specific steps you can take to build a credit history or…
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How to Complain
This free and comprehensive booklet is designed to help you complain effectively and get results. How to Complain includes advice on how to approach businesses with a complaint; escalating a complaint through customer service or a company’s executive offices; writing emails and letters about your complaint; and documenting your complaint.
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MOBILE PAYMENTS GUIDE: What to know before you pay on the go
Take out your mobile phone at checkout and presto, you’ve paid! There’s a little more to it than that… Consumer Action’s Mobile Payments Guide details how popular mobile payment systems work and what to consider when deciding to make mobile payments.
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A Consumer’s Guide to ‘Chip’ Cards
This publication answers credit and debit card customers’ questions about why the transition to “smartcards” is taking place, how the checkout process will change, what consumer protections they will have and where to get more information about chip cards.
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A Consumer’s Guide to Choosing a Prepaid Card
A prepaid card that charges low fees, comes with desirable features and offers strong consumer protections can be a good choice for many consumers. This publication will help you learn how to compare your options and choose the best prepaid card for your needs.
