Ten Most Recent Features
Wednesday, January 11, 2017
One in five U.S. residents speak a language other than English at home, yet the financial services market still caters primarily to fluent English speakers. Consumer Action examines the challenges faced by consumers with limited English proficiency (LEP) and highlights multilingual resources to meet their needs.
Wednesday, December 28, 2016
The Earned Income Tax Credit (EITC) helps low-income, working taxpayers and families get more money back when they file their federal income tax return. This publication contains EITC guidelines for the 2016 tax year.
Tuesday, November 15, 2016
Today, high-speed home internet service (broadband) is virtually a necessity for everything from finding a job to doing homework. However, many low-income households are at a disadvantage because broadband has been unaffordable for them. This fact sheet explains more about broadband, including its importance, benefits, availability and pricing. It also presents special programs that offer low-income households fast home internet service at a discount.
Tuesday, November 01, 2016
By participating in legislative, regulatory and policy initiatives, Consumer Action ensures that underrepresented consumers have a voice in front of lawmakers and the national media. Each year, Consumer Action takes positions on dozens of bills at the state and national levels and submits comments and testimony on a host of consumer protection issues.
Monday, October 17, 2016
We know you’re excited for football season, but don’t let scammers score a major touchdown by selling you counterfeit tickets to see your favorite team throw the old pigskin around.
Monday, October 10, 2016
Consumer Action is helping you protect your privacy! Shop our free internet privacy publications to protect yourself and your family from fraud, ID theft and cybercrime.
Thursday, September 15, 2016
SCAM GRAM is Consumer Action’s monthly e-newsletter alerting you to the dirtiest players in the world of tech fraud, credit card scams, ID theft and general con-artistry. Don’t be fooled by liars, cheats and crooks—wise up with SCAM GRAM!
Thursday, August 11, 2016
Payday lenders purposefully ensnare people in debt they can’t escape. These legalized loan sharks collect 75 percent of their fees from people stuck in more than 10 loans a year by charging 300 percent APR. It’s a debt trap. Sign our action alert and petition to the Consumer Financial Protection Bureau
Wednesday, July 27, 2016
The U.S. Department of Education is taking public comments on its proposed reform to provide debt relief to students defrauded by unscrupulous colleges, like Corinthian Colleges, and to hold these colleges accountable so that they, not taxpayers, pay for their wrongdoing.
The proposed new rules improve protections for students and taxpayers and will help curb bad behavior by predatory colleges. But the rules need to be strengthened. As written they also roll back eligibility for student loan relief in some cases and make it likely that many defrauded borrowers will get partial or no relief.
TAKE ACTION NOW! Sign our petition to encourage the Department of Education to strengthen the protections for students and taxpayers and to defend the rules from attacks by the for-profit college industry. It is critical that the Department of Education know that there is support for strong rules to protect students and taxpayers.
Sign the petition by August 1st!
Tuesday, June 07, 2016
A new bill to dramatically improve fairness, transparency and accuracy in credit reporting has been introduced in Congress by Representative Maxine Waters (D-CA). More than 20 percent of people have errors on their credit report, according to the Federal Trade Commission. Some are serious enough to keep consumers from landing a dream job, becoming a homeowner or getting a credit card!
Attempting to fix these errors often turns into a bureaucratic, time-consuming back and forth process. The Comprehensive Consumer Credit Reporting Reform Act of 2016 (HR 5282) would:
- Require credit bureaus to independently analyze disputed errors and create a consumer right to appeal the results of a dispute;
- Restrict the use of credit reports in hiring decisions;
- Reduce the amount of time that negative credit information stays on your record, and
- Remove damaging mortgage or student loan information that stems from unfair or deceptive business practices.
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