Featured News

Ten Most Recent Features


Tuesday, June 07, 2016

TAKE ACTION: Urge Congress to pass credit reporting reforms

A new bill to dramatically improve fairness, transparency and accuracy in credit reporting has been introduced in Congress by Representative Maxine Waters (D-CA). More than 20 percent of people have errors on their credit report, according to the Federal Trade Commission. Some are serious enough to keep consumers from landing a dream job, becoming a homeowner or getting a credit card!

Attempting to fix these errors often turns into a bureaucratic, time-consuming back and forth process. The Comprehensive Consumer Credit Reporting Reform Act of 2016 (HR 5282) would:

  - Require credit bureaus to independently analyze disputed errors and create a consumer right to appeal the results of a dispute;
  - Restrict the use of credit reports in hiring decisions;
  - Reduce the amount of time that negative credit information stays on your record, and
  - Remove damaging mortgage or student loan information that stems from unfair or deceptive business practices.

READ OUR NEW ‘Retirement planning’ issue of Consumer Action News

On everyone’s list of goals is “retire comfortably.” Consumer Action offers information and tips to help you make wise retirement account choices, avoid retirement planning pitfalls and reach your savings target.


Monday, May 16, 2016

SCAM GRAM: May 2016 issue available now

SCAM GRAM is Consumer Action’s new monthly email alerting you to the dirtiest players in the world of tech fraud, credit card scams, ID theft and general con-artistry. Don’t be fooled by liars, cheaters and deceivers—wise up with SCAM GRAM!


Tuesday, May 10, 2016


Consumer Action invites you to sign onto this comment letter in response to a Federal Communications Commission Notice of Proposed Rulemaking (WC Docket No. 16-106) to ensure that consumers have control over how and whether their data is used and shared by their broadband providers. The proposal would apply the privacy requirements of the Communications Act to the most significant communications technology of today: broadband internet access service. When consumers sign up for internet service, they shouldn’t have to sign away their rights to privacy. Deadline May 27.


Tuesday, April 19, 2016

CONSUMER ACTION OPPOSES ‘CURB Act’ as biased against Lifeline
CONSUMER ACTION OPPOSES ‘CURB Act’ as biased against Lifeline

Consumer Action opposes HR 4884, the “Controlling the Unchecked and Reckless Ballooning of the Lifeline Fund” Act (CURB). The name of this bill demonstrates a bias against Lifeline, and the work of the FCC to improve the Lifeline program. We strongly oppose the CURB Act’s attempt to impose a cap on the Lifeline fund and to phase out wireless voice services in two years. The CURB Act would undercut both the goals of the Lifeline program and the principles for Lifeline modernization.


Saturday, April 09, 2016

CONSENT AND PRIVACY: New principles released by Consumer Action
CONSENT AND PRIVACY: New principles released by Consumer Action

Consumer Action, a national non-profit organization dedicated to empowering underrepresented consumers nationwide, takes a look at this Faustian bargain and finds that consumers’ consent for how their data is used is vague, misunderstood and often ignored altogether. In a new white paper, Aligning privacy, permissions and profit: Improving consumers’ control over data consent, the organization outlines a series of principles for data privacy, all centered on a single premise: Consumer consent should guide corporate behavior and proper use of customer data.


Monday, March 21, 2016

WHAT’S NOT TO ‘LIKE’? Protecting your privacy on social media

Online sharing is a hugely popular pastime. This publication presents the potential risks of oversharing on social media and provides specific tips and tools for participating in social networks while also protecting your privacy and staying safe online.


Tuesday, March 15, 2016

CONSUMER ACTION NEWS: Changing world of TV and video

In the Spring 2016 issue of Consumer Action News, we examine the impact of streaming video entertainment and its impact on traditional television. Included are a sample cost comparison between pay-TV providers and subscription-based streaming services, a how-to for streaming and a look at the privacy concerns inherent in the new world of Internet-based TV and video.


Monday, March 07, 2016

CELEBRATE! National Consumer Protection Week
CELEBRATE! National Consumer Protection Week

It’s here: National Consumer Protection Week 2016 runs March 6th through March 13th. Take a look at the publications we’ve hand-picked to keep you informed and in control of your finances, privacy and consumer rights.


Monday, February 22, 2016

AMERICA SAVES: ASW 2016 is over but keep on saving!

Saving money, improving your financial life, building wealth. It all starts when you set a goal and make a plan to reach that goal. So what is your goal? Set up an emergency cash fund? Get out of debt? Make a down payment on a car or home? Sock away money for college or retirement?

Quick Menu

Support Consumer Action

Support Consumer
Facebook FTwitter T

Consumer Help Desk