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Monday, May 16, 2016

SCAM GRAM: May 2016 issue available now

SCAM GRAM is Consumer Action’s new monthly email alerting you to the dirtiest players in the world of tech fraud, credit card scams, ID theft and general con-artistry. Don’t be fooled by liars, cheaters and deceivers—wise up with SCAM GRAM!


Tuesday, May 10, 2016


Consumer Action invites you to sign onto this comment letter in response to a Federal Communications Commission Notice of Proposed Rulemaking (WC Docket No. 16-106) to ensure that consumers have control over how and whether their data is used and shared by their broadband providers. The proposal would apply the privacy requirements of the Communications Act to the most significant communications technology of today: broadband internet access service. When consumers sign up for internet service, they shouldn’t have to sign away their rights to privacy. Deadline May 27.


Tuesday, April 19, 2016

CONSUMER ACTION OPPOSES ‘CURB Act’ as biased against Lifeline
CONSUMER ACTION OPPOSES ‘CURB Act’ as biased against Lifeline

Consumer Action opposes HR 4884, the “Controlling the Unchecked and Reckless Ballooning of the Lifeline Fund” Act (CURB). The name of this bill demonstrates a bias against Lifeline, and the work of the FCC to improve the Lifeline program. We strongly oppose the CURB Act’s attempt to impose a cap on the Lifeline fund and to phase out wireless voice services in two years. The CURB Act would undercut both the goals of the Lifeline program and the principles for Lifeline modernization.


Saturday, April 09, 2016

CONSENT AND PRIVACY: New principles released by Consumer Action
CONSENT AND PRIVACY: New principles released by Consumer Action

Consumer Action, a national non-profit organization dedicated to empowering underrepresented consumers nationwide, takes a look at this Faustian bargain and finds that consumers’ consent for how their data is used is vague, misunderstood and often ignored altogether. In a new white paper, Aligning privacy, permissions and profit: Improving consumers’ control over data consent, the organization outlines a series of principles for data privacy, all centered on a single premise: Consumer consent should guide corporate behavior and proper use of customer data.


Monday, March 21, 2016

WHAT’S NOT TO ‘LIKE’? Protecting your privacy on social media

Online sharing is a hugely popular pastime. This publication presents the potential risks of oversharing on social media and provides specific tips and tools for participating in social networks while also protecting your privacy and staying safe online.


Tuesday, March 15, 2016

CONSUMER ACTION NEWS: Changing world of TV and video

In the Spring 2016 issue of Consumer Action News, we examine the impact of streaming video entertainment and its impact on traditional television. Included are a sample cost comparison between pay-TV providers and subscription-based streaming services, a how-to for streaming and a look at the privacy concerns inherent in the new world of Internet-based TV and video.


Monday, March 07, 2016

CELEBRATE! National Consumer Protection Week
CELEBRATE! National Consumer Protection Week

It’s here: National Consumer Protection Week 2016 runs March 6th through March 13th. Take a look at the publications we’ve hand-picked to keep you informed and in control of your finances, privacy and consumer rights.


Monday, February 22, 2016

AMERICA SAVES: ASW 2016 is over but keep on saving!

Saving money, improving your financial life, building wealth. It all starts when you set a goal and make a plan to reach that goal. So what is your goal? Set up an emergency cash fund? Get out of debt? Make a down payment on a car or home? Sock away money for college or retirement?


Monday, February 15, 2016

DO YOU PAY for TV? Then this affects you!

The Federal Communications Commission has a proposal that would let you buy one set-top box, or Internet-connected TV, which would connect directly to the pay-TV service you already subscribe to and to your Netflix, Amazon, PBS, Hulu and other streaming services all at once. You could buy the box of your choice, or it could be built-in to your TV. No box lease fees, switching inputs on your TV or searching for the right remote. (Read the proposal.) All these services you pay for would be directly accessible on your TV and devices, with a single guide for browsing and searching. Send an email to your elected representatives right now in support of the FCC plan to open the set top box market and let you stop paying cable box leasing fees.


Thursday, January 07, 2016

NEWCOMER? Learn about ‘Credit Scores in the U.S.’

Establishing credit and building a good credit score is essential, but it can be challenging for consumers who are new to the process, such as students and immigrants. This publication explains what a credit score is, how it is used, how to find out where you stand and what specific steps you can take to build a credit history or improve your score.

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