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Sunday, April 09, 2017

Victory! CFPB helps woman take home back from inept servicer
Victory! CFPB helps woman take home back from inept servicer

A woman who filed for bankruptcy fought a two-year battle with her mortgage servicer after the servicer erroneously listed her home as part of her bankruptcy agreement. It wasn’t until the Consumer Financial Protection Bureau stepped in that the many wrongs caused by the servicer’s errors were finally made right.

 

Wednesday, March 15, 2017

SCAM GRAM: Pay-by-the-month puppies? What’s up with that?
SCAM GRAM: Pay-by-the-month puppies? What’s up with that?

SCAM GRAM is Consumer Action’s monthly e-newsletter alerting you to the dirtiest players in the world of tech fraud, credit card scams, ID theft and general con-artistry. Don’t be fooled by liars, cheats and crooks—wise up with SCAM GRAM!

 

Monday, March 06, 2017

NATIONAL CONSUMER PROTECTION WEEK: YOU have rights!
NATIONAL CONSUMER PROTECTION WEEK: YOU have rights!

National Consumer Protection Week (NCPW) is a time to help people understand their consumer rights and make well-informed decisions about money.

 

Thursday, February 23, 2017

How to break up with your bank
How to break up with your bank

Fed up with your big bank’s monthly fees chewing away at your modest savings? Sick of seeing just four cents of interest every month? Or are you maybe offended by how your bank finances morally dubious businesses that harm people or damage the environment? Our list of bank-switching tips will help you take your money to a better financial institution as quickly and as painlessly as possible.

 

Wednesday, February 08, 2017

Beware: Marketers look to make a buck off student loan borrowers
Beware: Marketers look to make a buck off student loan borrowers

Consumer Action is warning consumers about mail solicitations on student loan consolidation and payment plans. The letters appear to be from the U.S. Department of Education (DOE) but are actually from for-profit marketers looking to sell student loan borrowers expensive re-payment plans that the borrowers shouldn’t have to pay for in the first place (these plans are typically free through the DOE). The marketers may also be looking to steal the student’s identity.

 

Wednesday, January 11, 2017

Language Access: Meeting the needs of limited English speakers
Language Access: Meeting the needs of limited English speakers

One in five U.S. residents speak a language other than English at home, yet the financial services market still caters primarily to fluent English speakers. Consumer Action examines the challenges faced by consumers with limited English proficiency (LEP) and highlights multilingual resources to meet their needs.

 

Wednesday, December 28, 2016

Does your family qualify for the federal EITC?
Does your family qualify for the federal EITC?

The Earned Income Tax Credit (EITC) helps low-income, working taxpayers and families get more money back when they file their federal income tax return. This publication contains EITC guidelines for the 2016 tax year.

 

Tuesday, November 15, 2016

Broadband internet for low-income households
Broadband internet for low-income households

Today, high-speed home internet service (broadband) is virtually a necessity for everything from finding a job to doing homework. However, many low-income households are at a disadvantage because broadband has been unaffordable for them. This fact sheet explains more about broadband, including its importance, benefits, availability and pricing. It also presents special programs that offer low-income households fast home internet service at a discount.

 

Tuesday, November 01, 2016

Where we stand on the issues we work on
Where we stand on the issues we work on

By participating in legislative, regulatory and policy initiatives, Consumer Action ensures that underrepresented consumers have a voice in front of lawmakers and the national media. Each year, Consumer Action takes positions on dozens of bills at the state and national levels and submits comments and testimony on a host of consumer protection issues.

 

Monday, October 17, 2016

SCAM GRAM: Don’t let scammers score a major touchdown
SCAM GRAM: Don’t let scammers score a major touchdown

We know you’re excited for football season, but don’t let scammers score a major touchdown by selling you counterfeit tickets to see your favorite team throw the old pigskin around.

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