California LifeLine

Universal LifeLine Telephone Service (ULTS), also known as California LifeLine, provides discounts on basic residential telephone service to eligible low-income households. Consumers who qualify for California LifeLine pay a fraction of the regular cost for telephone connection and monthly local telephone service. This brochure explains the features and benefits of Lifeline phone service, how to apply for the program, and what you must do to continue participation.

Publication List

Connect to California LifeLine and Save! (2011) Discounted telephone service can help your family stay in touch
California LifeLine provides discounts on basic residential telephone service to eligible low-income households. Consumers who qualify for California LifeLine pay a fraction of the regular cost for telephone connection and monthly local telephone service. This brochure explains the features and benefits of Lifeline phone service, how to apply for the program, and what you must do to continue participation.



2011 California LifeLine - PowerPoint Training Slides
California LifeLine provides discounts on basic residential telephone service to eligible low-income households. These PowerPoint slides were developed to help trainers and advocates explain the features and benefits of Lifeline phone service, how to apply for the program, and what consumers must do to continue their participation.



Wireless Providers Approved to Offer Lifeline Plans in California
This PDF chart will help California LifeLine customers who choose wireless (cell phone) service rather than wired (landline) service understand their choices. The chart can be used as a stand-alone resource or as part of the California LifeLine module.



Lifeline Eligibility and Application Worksheets
These worksheets will help consumers determine if they are eligible for Lifeline discounts and track their progress through the application and renewal process. A short "quiz" can be used in class to help participants understand key points about the Lifeline program.



California LifeLine Public Assistance Programs
Detailed description of various federal and state assistance programs.



List of Toll Free Numbers for California LifeLine Service
Useful list of toll free numbers to give out to consumers while teaching the California LifeLine module.



California LifeLine Case Studies
These five case studies will give Lifeline workshop participants an opportunity to apply what they have learned about California LifeLine discounts, service options and eligibility.



Connect to California LifeLine and Save! (Spanish) (2011) Discounted telephone service can help your family stay in touch
California LifeLine ofrece descuentos por servicio telefónico residencial básico para familias de bajos ingresos que califican. Los consumidores que califican para recibir California LifeLine pagan una fracción del costo normal de la conexión y del servicio mensual de teléfono local. Este folleto le explica los beneficios del servicio Lifeline, cómo solicitar el programa y lo que debe hacer para continuar en el programa.



Connect to California LifeLine and Save! (Chinese) (2011) Discounted telephone service can help your family stay in touch
加州普濟電話,提供合於低收入資格的家庭基本電話用戶折扣優惠價。合格申請普濟電話的消費者，安裝電話或是支付本地電話每月服務費只需繳納通常費用之一部份。這本社區教育特刊對於普濟電話各項服務、優惠規訂、申請方法， 以及如何才能繼續保持享有該項計劃，均有詳細說明。




Connect to California LifeLine and Save! (2011) (Korean) Discounted telephone service can help your family stay in touch
‘캘리포니아 라이프라인’으로도 알려져 있는 유니버셜 라이프라인 전화서비스(ULTS)는 자격이 되는 저소득층에 주거용 기본 전화 서비스를 할인 요금을 받고 제공합니다. 캘리포니아 라이프라인 혜택을 받는 소비자는 전화 연결비 및 월 로컬 전화 사용료에 대해 정상 가격의 일부만을 납부하면 됩니다. 이 소책자는 라이프라인 전화서비스의 요점과 이익, 라이프라인 프로그램 신청 방법, 그리고 가입상태를 유지하는 법 등을 설명하고 있습니다.

California Lifeline provides discounts on basic residential telephone service to eligible low-income households. Consumers who qualify for California Lifeline pay a fraction of the regular cost for telephone connection and monthly local telephone service. This brochure explains the features and benefits of Lifeline phone service, how to apply for the program, and what you must do to continue participation.



Connect to Lifeline and Save! (2011) (Vietnamese) Discounted telephone service can help your family stay in touch
California Lifeline cung cấp dịch vụ với giá căn bản cho các gia đình trong tiêu chuẩn lợi tức thấp. Các khách hàng nào đủ điều kiện cho dịch vụ giá bình dân California Lifeline chỉ trả một phần tiền của giá thường cho dịch vụ mắc đường dây và tiền điện thoại hàng tháng. Cẩm nang này giải thích các đặc điểm và lợi ích của dịch vụ điện thoại Lifeline, cách nộp đơn vào chương trình, và quý vị phải làm gì để tiếp tục được tham gia chương trình.

California Lifeline provides discounts on basic residential telephone service to eligible low-income households. Consumers who qualify for California Lifeline pay a fraction of the regular cost for telephone connection and monthly local telephone service. This brochure explains the features and benefits of Lifeline phone service, how to apply for the program, and what you must do to continue participation.