Library: English | Questions & Answers about Internet Safety - Internet Safety Trainer’s Manual Questions and Answers About Protecting Your Privacy and Security on the Computer. This publication can help answer many questions about safety and security on the Internet and how to keep children, computer data and personal information safer and more secure. It outlines simple, but effective precautions and ways to avoid taking unnecessary risks when you are online. Category: Privacy Rights Fraud/Scams on Jan 27, 2010

Library: English | Elder Fraud : Preventing Senior Scams - Lesson Plan . This updated packet provides guidance for teachers and team leaders. The packet contains a detailed curriculum, classroom activities and take home worksheets. (Note: It is only available as a PDF file.) Category: Fraud/Scams Workshops/Trainings on Jan 25, 2010

Library: English | Get Credit for Your Hard Work (2009 Tax Year) Low income working taxpayers may qualify for the Federal EITC. The Earned Income Tax Credit (EITC) helps low income, working taxpayers and families get more money back when they file their federal income tax forms. This publication contains EITC guidelines for the 2009 tax year. Category: Money Management on Jan 07, 2010

Library: English | Improve Your Credit -  Put Bad Credit Behind You (2009) . An easy-to-read brochure that explains why having good credit is important, your rights if your credit application is rejected, how to check your credit report, how to dispute mistakes on your credit report and how to begin to rebuild good credit. Category: Credit on Dec 24, 2009

Library: English | 2009 California Lifeline - PowerPoint Training Slides . California Lifeline provides discounts on basic residential telephone service to eligible low-income households. These PowerPoint slides were developed to help trainers and advocates explain the features and benefits of Lifeline phone service, how to apply for the program, and what consumers must do to continue their participation. Category: Telephone Workshops/Trainings on Dec 03, 2009

Library: English | ID Theft & Account Fraud (2009) Prevention and Clean Up. An identity thief is an imposter who assumes another person’s identity in order to profit illegally or because the thief wants to hide behind a new identity. Identity theft—or ID theft—occurs when the imposter uses your personal information to commit fraud or other crimes. This publication can help you take steps to prevent ID theft, or if you are a victim, to clear up the problems created by ID theft and to lessen its impact on your life. Category: Privacy Rights Fraud/Scams on Nov 24, 2009

Library: English | Rebuilding Good Credit -Seminar Lesson Plan Packet . This packet provides guidance for teachers and team leaders. The packet contains a detailed curriculum, classroom activities and take home worksheets. (Note: It is only available as a PDF file.) Category: Credit Workshops/Trainings on Oct 28, 2009

Library: English | Reverse Mortgages: Are They for You? . Older homeowners may be able to borrow against their equity by taking a reverse mortgage. This publication provides an overview of how reverse mortgages work and what you need to look out for when considering a reverse mortgage. Category: Housing Home Financing on Oct 23, 2009

Library: English | What to know if you rent A guide to landlord and tenant rights and responsibilities. This publication provides a general overview of what tenants need to know when renting or leasing an apartment or a home. Category: Housing on Oct 23, 2009

Library: English | Workplace Privacy - Powerpoint Slides . These PowerPoint slides can be used with the Lesson Plan to hold a training on workplace privacy. Category: Privacy Rights Credit on Oct 20, 2009