Some of the following Consumer Action publications are available in bulk for non-profit or government agencies to distribute for educational purposes. Further info can be found on the How To Order Publications page.
Library: English | California LifeLine Case Studies . These five case studies will give Lifeline workshop participants an opportunity to apply what they have learned about California LifeLine discounts, service options and eligibility. Category: Telecom/TV on Dec 12, 2011
Library: English | WirelessED Wireless Device Buying Guide . Just in time for the holidays, Consumer Action releases its WirelessED Wireless Buying Guide. Category: Telecom/TV Wireless on Dec 09, 2011
Library: English | California LifeLine Public Assistance Programs . Detailed description of various federal and state assistance programs. Category: Telecom/TV on Dec 07, 2011
Library: English | 2011 California LifeLine - PowerPoint Training Slides . California LifeLine provides discounts on basic residential telephone service to eligible low-income households. These PowerPoint slides were developed to help trainers and advocates explain the features and benefits of Lifeline phone service, how to apply for the program, and what consumers must do to continue their participation. Category: Telecom/TV on Dec 07, 2011
Library: English | List of Toll Free Numbers for California LifeLine Service . Useful list of toll free numbers to give out to consumers while teaching the California LifeLine module. Category: Telecom/TV on Dec 07, 2011
Library: English | Lifeline Eligibility and Application Worksheets . These worksheets will help consumers determine if they are eligible for Lifeline discounts and track their progress through the application and renewal process. A short "quiz" can be used in class to help participants understand key points about the Lifeline program. Category: Telecom/TV on Dec 06, 2011
Library: English | Connect to California LifeLine and Save! (2011) Discounted telephone service can help your family stay in touch. California LifeLine provides discounts on basic residential telephone service to eligible low-income households. Consumers who qualify for California LifeLine pay a fraction of the regular cost for telephone connection and monthly local telephone service. This brochure explains the features and benefits of Lifeline phone service, how to apply for the program, and what you must do to continue participation. Category: Telecom/TV on Nov 07, 2011
Library: English | Wireless Providers Approved to Offer Lifeline Plans in California . This PDF chart will help California LifeLine customers who choose wireless (cell phone) service rather than wired (landline) service understand their choices. The chart can be used as a stand-alone resource or as part of the California LifeLine module. Category: Telecom/TV Wireless on Nov 07, 2011
Library: English | Wireless Service Backgrounder Guide Questions & Answers About Buying and Managing Wireless Service. This WirelessED training manual can help answer many questions about wireless service, from how to choose a device and a service plan to how to avoid overages and guard your privacy. Category: Telecom/TV Wireless on Jul 25, 2011
Library: English | Roaming the World with your Phone . Being connected can make an international vacation more enjoyable, and an overseas business trip more productive. Planning ahead will enable travelers to save money on calls and messaging as well as keep their international data charges predictable. Category: Telecom/TV Wireless on Jul 11, 2011
